Unified GUI for KPI Configuration in Network Analytics

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Solution Overview

Problem

Large managed networks face challenges in designing and implementing performance analytics systems that provide versatility and flexibility to end users without overwhelming them with complexity, due to the large breadth and depth of data and complex interrelationships between performance data and program components.

Innovation Solution

A performance analytics system with a unified graphical user interface (GUI) that includes a tabbed interface with views for data source configuration, breakdown configuration, data collection job setup, and impact analysis, allowing users to interactively manage and visualize key performance indicators (KPIs) in a streamlined manner.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If a performance analytics system provides versatility and flexibility to end users, then user adaptability is improved, but device complexity increases due to large breadth and depth of data and complex interrelationships

Engineering Contradiction:
Improveuser adaptabilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent divides the complex KPI configuration system into separate modular components: data source configuration, breakdown configuration, data collection job setup, and impact analysis views. Each module handles specific aspects of KPI management independently, allowing users to interact with simplified interfaces while the system manages complex interrelationships between these modules in the background.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The unified GUI acts as an intermediary layer between users and the complex underlying system. It presents simplified, organized interfaces for configuring KPIs while the system automatically manages the complex data relationships, dependencies, and interconnections between different configuration elements, shielding users from complexity.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Measurement precision

If the system collects and manages large amounts of performance data, then measurement precision is improved, but device complexity increases due to data breadth and depth

Engineering Contradiction:
Improveperformance measurement precisionVSAvoiddata management complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent segments data management into distinct functional areas: data source configuration for defining data origins, breakdown configuration for categorizing data, data collection jobs for scheduling and aggregation, and impact analysis for understanding data relationships. This segmentation allows precise measurement of individual KPIs while organizing large datasets into manageable, structured components.

Inventive Principle:
Principle #1Segmentation

3Adaptability or versatility

If the system provides comprehensive KPI configuration capabilities, then adaptability is improved, but ease of operation deteriorates due to complex interrelationships

Engineering Contradiction:
ImproveKPI configuration capabilityVSAvoiduser operation simplicity
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The patent segments the KPI configuration process into discrete, manageable views: data source view for selecting data origins, breakdown view for defining categories, data collection view for setting schedules and frequencies, and impact analysis view for understanding dependencies. This segmentation transforms complex configuration into a series of simple, intuitive steps while maintaining comprehensive capabilities.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The unified GUI provides a single multi-functional interface that handles all KPI configuration tasks through consistent interaction patterns. Users can configure data sources, breakdowns, collection jobs, and analyze impacts all through the same organized interface, making the system both highly adaptable and easy to operate through standardized interactions.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10911320B2Guided interface for configuring key performance indicators
Publication Date: 2021.02.02 SERVICENOW INC
  • US10911320B2 patent drawing
  • US10911320B2 patent drawing
  • US10911320B2 patent drawing

AI summary

A system and method is disclosed for configuring a performance analytics (PA) software application operational for analysis of performance data of a managed network. The system may include a PA database containing data for generating a unified graphical user interface (GUI) for consolidating configuration of key performance indicators (KPIs) of the managed network, and one or more server devices configured to receive, from a client device, a request to view information representative of a particular KPI. Based on the request, the server devices may obtain information regarding the particular KPI from the PA database and then transmit, to the client device, a representation of the unified GUI. The unified GUI may include a tabbed interface containing views corresponding to groups of related attributes of the particular KPI, the views including: (i) a data source view, (ii) a breakdown view, (iii) a data collection view, and (iv) an impact analysis view.