Unified Interface for Multi-Channel Resource Allocation

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Solution Overview

Problem

Existing systems require users to navigate multiple applications and perform complex actions to execute electronic activities, necessitating proficiency in various functions and technologies, leading to a need for an intelligent, proactive, and responsive system that facilitates integrated electronic activity execution.

Innovation Solution

A multi-channel cognitive resource platform that provides a central user interface for seamless communication through multiple channels, allowing users to initiate and complete activities without switching between disparate applications, using natural language processing to analyze user inputs and integrate functionality from various applications within a single interface.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If users navigate multiple applications to perform electronic activities, then the system can access diverse functionality, but the complexity of operation increases and user time is consumed

Engineering Contradiction:
Improveaccess to diverse functionalityVSAvoidoperation complexity
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The patent merges multiple application interfaces and functionalities into a single unified interface. The system integrates diverse application functions (messaging, browsing, transactions) into one cohesive platform where users can access all functionality through a centralized control mechanism, eliminating the need to switch between multiple applications while maintaining ease of operation

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The unified interface is designed to perform multiple functions across different application domains. A single interface handles messaging, information browsing, transactions, and other electronic activities, making the system universal and multi-functional while maintaining simple user interaction patterns

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If users navigate multiple applications to perform electronic activities, then the system can access diverse functionality, but the time required to complete activities increases

Engineering Contradiction:
Improveaccess to diverse functionalityVSAvoidactivity completion time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system prepares and pre-loads multiple application interfaces and their associated data in advance within the unified interface. By having all functional elements ready and accessible simultaneously in the background, the system eliminates the time required for users to navigate between applications, as everything is already positioned for immediate access when needed

Inventive Principle:
Principle #10Preliminary action

3Ease of operation

If the system integrates multiple application functions in a single interface, then ease of operation improves, but device memory consumption increases

Engineering Contradiction:
Improveinterface simplicityVSAvoidmemory consumption
Core Design Contradiction:
Ease of operationVSQuantity of substance

Solution Approach 1:

The unified interface dynamically manages memory resources by loading and unloading application interfaces and data sets based on current user needs and activity context. Rather than statically allocating memory for all possible functions simultaneously, the system adaptively adjusts memory usage, loading only the necessary interfaces and data into memory when required and releasing them when no longer needed, thus maintaining interface simplicity while controlling memory consumption

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS20210041992A1System for adjustment of resource allocation based on multi-channel inputs
Publication Date: 2021.02.11 BANK OF AMERICA CORP
  • US20210041992A1 patent drawing
  • US20210041992A1 patent drawing
  • US20210041992A1 patent drawing

AI summary

Embodiments of the invention are directed to systems, methods, and computer program products for providing a system for adjustment of resource allocation based on multi-channel inputs that is configured for intelligent, proactive and responsive communication with a user, via a user device. The system is further configured to perform one or more user activities, in an integrated manner, within a single interface of the user device, without requiring the user to operate disparate applications. Furthermore, the system is configured to receive user input through multiple communication channels such as a textual communication channel and an audio communication channel. The system is further configured to switch between the various communication channels seamlessly, and in real-time.