Unified Messaging Thread for Heterogeneous Communication Content

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Solution Overview

Problem

Existing communication devices face complexity in processing and displaying heterogeneous messaging content, such as voice calls and text messages, due to their distinct real-time and non-real-time nature, leading to user confusion and reduced usability.

Innovation Solution

A system and method for facilitating heterogeneous messaging by receiving and displaying messaging content in a single thread, with the content being threaded based on the perspective of the communication device at which it is received, allowing for proper ordering and display of both real-time and non-real-time messages.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If voice calls and text messages are processed and displayed separately due to their distinct real-time and non-real-time nature, then the handling of each traffic type can be optimized, but the device complexity increases and user confusion arises

Engineering Contradiction:
Improvehandling optimizationVSAvoidprocessing complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent merges voice call messages and text messages into a single unified messaging thread, allowing both real-time and non-real-time communications to be displayed together in chronological order. This consolidation eliminates the need for separate processing pathways while maintaining optimal handling through a unified message queue and display interface.

Inventive Principle:
Principle #5Merging (Combining)

2Stability of the object's composition

If voice calls and text messages are displayed separately, then the distinct nature of each traffic type is preserved, but the ease of operation decreases due to user confusion

Engineering Contradiction:
Improvetraffic type distinctionVSAvoidusability
Core Design Contradiction:
Stability of the object's compositionVSEase of operation

Solution Approach 1:

The system combines different message types into a single threaded view while preserving their individual characteristics through metadata and formatting. Users experience improved ease of operation by viewing all communications from a contact in one unified thread, eliminating the confusion of switching between separate voice and text message interfaces.

Inventive Principle:
Principle #5Merging (Combining)

3Reliability

If heterogeneous messaging content is processed with distinct treatment, then the specific requirements of each message type are met, but the device complexity increases

Engineering Contradiction:
Improvemessage handling accuracyVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent implements a universal messaging handler that processes both voice call messages and text messages through a single multi-functional system. The unified message queue and chronological display mechanism handle diverse message types with a common processing framework, reducing system complexity while maintaining accurate handling of each message type's specific requirements.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10708218B2Systems, apparatus, methods and computer-readable storage media facilitating heterogeneous messaging for a communication device
Publication Date: 2020.07.07 AT&T MOBILITY II LLC
  • US10708218B2 patent drawing
  • US10708218B2 patent drawing
  • US10708218B2 patent drawing

AI summary

Calls and messages are threaded, e.g., a method can include: receiving messaging content; and displaying the messaging content in a single thread, wherein the messaging content is threaded and a thread of the messaging content comprises at least one text message and at least one call. The method can further include threading the messaging content, wherein the threading comprises ordering the messaging content based, at least, on a time at which received ones of the messaging content are received at a communication device. For instance, the messaging content can include one or more of voice information, MMS or SMS text messages, voicemail information, system messages, email messages, instant messages, pictorial information, video information or audio information, data traffic information, user-opted notifications, traffic reports, news alerts, weather information, stock reports, social networking chats, social networking posts or social networking status updates.