Unified Parental Control System for Multi-Service Communications

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Solution Overview

Problem

Parents face challenges in monitoring and controlling their children's access to communications services, such as cell phones and text messages, as existing filtering programs are inadequate in preventing exposure to inappropriate content and individuals, and require constant supervision to be effective.

Innovation Solution

A centralized system that allows parents to set parental control settings across multiple communications services, including voice, data, and multimedia services, enabling blocking, redirecting, and notification of communications, with options to block or redirect incoming and outgoing calls/messages and provide real-time monitoring and disposition control.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If parents use existing filtering programs for Internet access, then control over Internet content is improved, but control over cell phone and messaging communications remains insufficient

Engineering Contradiction:
Improvecontrol effectivenessVSAvoidcoverage across communications services
Core Design Contradiction:
ReliabilityVSAdaptability or versatility

Solution Approach 1:

The patent creates a universal parental control system that functions across multiple communications services including Internet, cell phones, text messaging, and email. The centralized interface and service gateway enable single parental controls to manage diverse communication channels, making the system adaptable to various services while maintaining reliable control.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system segments parental control functionality into modular components: a centralized parental interface, service-specific gateways, and notification modules. This segmentation allows the system to adapt to different communications services independently while maintaining unified parental oversight, resolving the contradiction between versatility and reliability.

Inventive Principle:
Principle #1Segmentation

2Reliability

If parents constantly supervise their children's communications, then control and safety are improved, but practicality and ease of operation deteriorate

Engineering Contradiction:
Improveparental oversightVSAvoidparental convenience
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system implements automated notification and control mechanisms that operate without requiring constant parental intervention. The service gateway automatically monitors communications, filters inappropriate content, and notifies parents only when necessary, enabling reliable oversight while maintaining parental convenience through self-service automation.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system provides selective feedback to parents through notifications about specific communications that require parental attention. This feedback mechanism maintains reliable parental oversight by informing them of important events while avoiding the need for constant active supervision, thus preserving ease of operation.

Inventive Principle:
Principle #23Feedback

3Adaptability or versatility

If parents use multiple service providers and devices for different communications services, then service options are improved, but complexity of management increases

Engineering Contradiction:
Improveservice optionsVSAvoidcontrol interface complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent merges control functions for multiple communications services into a single centralized parental interface. The service gateway consolidates management of Internet, cell phone, text messaging, and email controls in one location, allowing parents to manage diverse service options through a unified system rather than separate interfaces for each provider or device.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS7970388B2Methods and apparatus for providing multiple communications services with unified parental notification and/or control features
Publication Date: 2011.06.28 TIME WARNER CABLE ENTERPRISES LLC
  • US7970388B2 patent drawing
  • US7970388B2 patent drawing
  • US7970388B2 patent drawing

AI summary

Methods and apparatus for supporting real time parental screening of a variety of different types of communications which may be directed to or sent from children are described. The methods and apparatus may be used with voice, text messaging and/or E-mail communications individually or as part of a unified parental control system. Parents can set restrictions preventing text messages, E-mails and/or voice calls being sent to or received from particular individuals, sources or destinations. In addition, parents can configure the system to support real time parental screening of individual communications, e.g., messages or calls, with the parent being provided a real time notification of an incoming or outgoing communication and the parent being provided an opportunity to control in real time the disposition of the individual communication. Disposition options may include blocking an outgoing or incoming call, video communication such as point to point video, text message, or E-mail, or sending the communication to a storage device, e.g., voice mail system.