Unified Electronic Receipt Management Server Integration

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Solution Overview

Problem

Existing electronic receipt systems are introduced on a per-company basis, limiting their use to specific stores and internet shopping platforms, and there is a need to promote wider adoption and integration of electronic receipts across various retailers and online shopping services.

Innovation Solution

An electronic receipt system that includes an electronic receipt collection management unit, transmission unit, and display unit, which manages and transmits electronic receipt information across multiple companies using a unified management server, allowing consumers to access and associate their receipts from various retailers and online shops through a mobile terminal, and integrates with loyalty programs and point services.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If electronic receipt systems are introduced on a per-company basis, then companies can implement their own receipt management systems, but the system coverage is limited to specific stores and platforms

Engineering Contradiction:
Improvesystem coverageVSAvoidsystem integration complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent combines multiple company-specific electronic receipt systems into a single unified management server that can handle receipts from various retailers and online shopping platforms. This merging approach allows the system to aggregate electronic receipts from different sources while maintaining a consistent user interface and management mechanism, thereby expanding system coverage without proportionally increasing complexity.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The unified management server is designed to perform multiple functions: it manages electronic receipts from physical stores, online shopping platforms, and various retailers simultaneously. The system provides universal receipt management capabilities across different companies and platforms, allowing a single system to serve diverse functions that were previously required multiple separate systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If a unified management server is implemented to aggregate receipts from multiple companies, then system coverage and versatility improve, but system complexity increases

Engineering Contradiction:
Improvemulti-company integrationVSAvoidmanagement server complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The unified management server implements segmentation by maintaining separate data structures and processing pathways for different company types (physical stores versus online shopping platforms). The system divides receipt management into distinct modules that can handle different data formats and requirements, allowing multi-company integration while managing complexity through structured organization of functions and data.

Inventive Principle:
Principle #1Segmentation

3Ease of operation

If electronic receipts are managed separately by each company, then system implementation is simpler, but consumers cannot access receipts from multiple retailers through a single platform

Engineering Contradiction:
Improveconsumer accessibilityVSAvoidsystem architecture complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The unified management server acts as an intermediary between consumers and multiple company-specific receipt systems. It provides a single access point for consumers to retrieve and manage receipts from various retailers and platforms, simplifying the user experience while handling the architectural complexity of integrating multiple source systems in the background.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS11397927B2Electronic receipt system, electronic receipt management server, and program therefor
Publication Date: 2022.07.26 TOSHIBA TEC KK
  • US11397927B2 patent drawing
  • US11397927B2 patent drawing
  • US11397927B2 patent drawing

AI summary

According to an embodiment, a system for dynamically generating user interfaces for electronic receipts is disclosed. An electronic receipt management server receives and stores a first electronic receipt generated for a transaction made by a customer at a physical store, a customer identifier, and first additional information unique to the physical store. The server receives and stores a second electronic receipt for a transaction made by the customer at an online store, the customer identifier, and second additional information unique to the online store. The server transmits the first and second electronic receipts, the customer identifier, and the first and second additional information, in response to an inquiry containing the customer code. A client device displays a first graphical user interface including a first selectable object to view an image of the first electronic receipt and a second selectable object to view an image of the second electronic receipt.