Unified Service Access Controller for Multi-Service Communication

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Users of mobile devices face inefficiencies and inconvenience in accessing various communication services as they need to remember and request identification information for each service, leading to complex and inefficient communication processes.

Innovation Solution

A user terminal apparatus with an inputter, communicator, and controller that receives access requests, displays service information, and establishes communication routes using identification information, allowing users to access multiple communication services without needing to know the ID of the other user, thereby simplifying the connection process.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If users need to know and request ID information for each communication service, then communication services can be accessed, but the operation process becomes complicated and time-consuming

Engineering Contradiction:
Improveease of accessing communication serviceVSAvoidtime for obtaining ID information
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs preliminary action by automatically obtaining service information and ID information from the other user terminal before the user needs to access a communication service. The controller receives service information including multiple communication services and their corresponding ID information in advance, so when the user selects a service, the connection can be established immediately without additional time for obtaining ID information.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent introduces an intermediary mechanism through the controller that acts as a mediator between the user and the other user terminal. The controller automatically manages the complexity of service selection and ID information retrieval, shielding the user from these complications. The user interface presents a simplified view where users only need to select from available services without dealing with underlying ID information management.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If users need to request ID information from other users, then communication can be established, but additional communication steps are required causing inconvenience

Engineering Contradiction:
Improveease of connecting with other userVSAvoidcomplexity of connection process
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent extracts the complex process of ID information request and retrieval from the user's direct interaction. The controller automatically extracts and manages the necessary ID information for each communication service from the service information received from the other user terminal, separating this complex task from the user's simple service selection action.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The system implements self-service by enabling the controller to automatically obtain, manage, and retrieve service information and ID information without requiring user intervention. The controller autonomously handles the communication protocol interactions with the other user terminal to acquire service information, eliminating the need for users to manually request ID information.

Inventive Principle:
Principle #25Self-service

3Adaptability or versatility

If multiple communication services are provided through different communication media, then various services are available, but users need to remember multiple IDs and perform separate connection processes

Engineering Contradiction:
Improvevariety of communication servicesVSAvoidease of managing service access
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The patent implements universality by creating a unified interface and control mechanism that handles multiple different communication services through a single system. The controller can manage various communication services (messaging, voice calls, video calls, etc.) and their corresponding different communication media through one unified service information structure and single user interaction point, making the system versatile while maintaining ease of operation.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent merges multiple separate service access processes into a single unified interface. Instead of requiring separate applications and connection processes for each communication service, the system combines all service selections and ID information retrievals into one integrated controller that presents a unified view to the user, allowing access to multiple services through a single interaction flow.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS10498776B2User terminal apparatus and method for communication using the same
Publication Date: 2019.12.03 SAMSUNG ELECTRONICS CO LTD
  • US10498776B2 patent drawing
  • US10498776B2 patent drawing
  • US10498776B2 patent drawing

AI summary

A user terminal apparatus and a communication method using the same are provided. A user terminal apparatus includes an inputter configured to receive a request for an access to a second user terminal apparatus; a communicator configured to receive service information including at least one communication service provided in the second user terminal apparatus; a displayer configured to display the service information; and a controller configured to, when at least one of the service information is selected, access the second user terminal apparatus through a communication service corresponding to the selected service information.