Unified Service Provision System for Secure Mail Distribution

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Solution Overview

Problem

Conventional data distribution systems lack a unified method for managing user and device authentication, service registration, and secure mail distribution across networked devices, leading to inefficiencies and security vulnerabilities.

Innovation Solution

A service provision system that includes management information storage for user and device identification, authentication processing, and a mail distribution service that composes and distributes emails securely via a network, utilizing authentication information to manage user and device access and service usage.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If multiple separate systems are used for data distribution (e-mail, folder upload, fax transmission), then functional versatility is improved, but system complexity increases and security management becomes difficult

Engineering Contradiction:
Improvefunctional versatilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent combines multiple data distribution functions (e-mail transmission, folder upload, fax transmission) into a single unified service provision system. The service registration unit registers all these functions under one system with centralized authentication and management, eliminating the need for separate systems while maintaining all functionalities.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The service provision system is designed as a universal platform that can provide multiple data distribution services through a single authenticated interface. The system uses service identification information to distinguish between different functions (e-mail, folder upload, fax) while maintaining unified security management and authentication mechanisms.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Speed

If authentication information is stored locally in each device, then authentication speed is improved, but security vulnerabilities increase

Engineering Contradiction:
Improveauthentication speedVSAvoidsecurity
Core Design Contradiction:
SpeedVSReliability

Solution Approach 1:

The patent introduces a service provision system as an intermediary between authentication requests and authentication verification. Instead of storing authentication information locally in devices, the system centralizes authentication management while enabling fast authentication through cached service identification information and streamlined verification processes.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces the mechanical approach of local authentication storage with an information-based centralized authentication system. The service provision system uses service identification information and authentication logs to verify identities without requiring local storage of sensitive authentication data in each device.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Reliability

If service access is restricted through authentication, then security is improved, but operational efficiency decreases due to additional authentication steps

Engineering Contradiction:
ImprovesecurityVSAvoidoperational efficiency
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The patent performs authentication and service registration in advance. The service registration unit registers service identification information beforehand, and the authentication unit verifies credentials before service execution. This preliminary authentication reduces operational friction during actual service usage.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The service provision system enables automated authentication and service delivery. Once authenticated, the system automatically provides the requested service (e-mail distribution, folder upload, or fax transmission) without requiring additional manual intervention, thereby maintaining security while improving operational efficiency.

Inventive Principle:
Principle #25Self-service

4Reliability

If a unified service provision system is implemented, then security management is improved, but device complexity increases

Engineering Contradiction:
Improvesecurity managementVSAvoidsystem structure
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent segments the unified service provision system into distinct functional units: service registration unit, authentication unit, and service execution unit. Each unit has a specific responsibility, which simplifies the overall structure while maintaining unified security management. The segmentation allows independent optimization and maintenance of each component.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS9537849B2Service provision system, service provision method, and computer program product
Publication Date: 2017.01.03 RICOH CO LTD
  • US9537849B2 patent drawing
  • US9537849B2 patent drawing
  • US9537849B2 patent drawing

AI summary

A service provision system includes: a management information storage unit that stores management information for managing user identification information, device identification information, and service identification information in association with one another; an authentication information receiving unit that receives authentication information including user authentication information and device authentication information from a device connected via a network; a service specifying unit that specifies, when the authentication information is authenticated by an authentication unit, a service associated with the authentication information based on the authentication information and the management information; and a first execution unit that receives a use request of a mail distribution service from the first device connected via the network, composes a mail according to the use request of the mail distribution service received from the first device, and distributes the composed mail to a previously specified mail server connected to the service provision system via a network.