Universal Messaging via Intermediary Server for Privacy

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Solution Overview

Problem

Users often lose contact information when changing jobs or institutions, as past employers and institutions are reluctant to provide access to their contact lists, leading to a need for a system that enables unified messaging across existing identities without compromising privacy.

Innovation Solution

A method and system that establish a universal intercommunication connection between users by verifying existing connections through communication servers, allowing users to communicate via instant messages, text messages, and cellular calls using mobile-communication applications, while maintaining privacy by controlling access through corporate or personal connections.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If users store contact information in corporate email accounts or institutional systems, then contacts are securely managed during employment, but users lose access to contacts when leaving the organization

Engineering Contradiction:
Improvecontact access reliabilityVSAvoidcontact portability
Core Design Contradiction:
ReliabilityVSAdaptability or versatility

Solution Approach 1:

The patent introduces a universal communication application as an intermediary layer between users and their contacts. This application stores contact information locally on the user's device rather than relying on corporate email accounts or institutional systems. The application acts as a mediator that enables direct communication between users while maintaining privacy controls, allowing users to retain access to their contacts regardless of employment status or institutional affiliation.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If users share contact information directly, then communication is established easily, but user privacy is compromised

Engineering Contradiction:
Improvecommunication establishment easeVSAvoidprivacy exposure
Core Design Contradiction:
Ease of operationVSObject-affected harmful factors

Solution Approach 1:

The universal communication application serves as a privacy-protecting intermediary that enables communication without direct exposure of personal contact information. The application handles the complexity of establishing connections between users while maintaining controlled access to contact details. Users can communicate through the application without their phone numbers or email addresses being directly shared, thus maintaining privacy while enabling easy communication establishment.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The application implements automated privacy control mechanisms that manage contact information protection without requiring user intervention. The system automatically controls what information is shared and with whom, providing self-service privacy management that protects users while enabling communication.

Inventive Principle:
Principle #25Self-service

3Ease of manufacture

If corporate email accounts are used for contact management, then institutional communication is organized, but contacts become inaccessible after employment ends

Engineering Contradiction:
Improvecontact management organizationVSAvoidcontact retrieval time
Core Design Contradiction:
Ease of manufactureVSLoss of time

Solution Approach 1:

The patent extracts contact information from corporate email accounts and institutional systems, storing it locally in the universal communication application on the user's device. This extraction removes the dependency on organizational systems for contact access. Users can immediately access their contacts without needing to request permission from former employers or wait for data transfer, eliminating the time loss associated with contact retrieval after employment ends.

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentUS10079795B2Unified messaging leveraging contacts across existing identities without compromising privacy
Publication Date: 2018.09.18 CHAKRAVARTHY SRIRAM
  • US10079795B2 patent drawing
  • US10079795B2 patent drawing
  • US10079795B2 patent drawing

AI summary

In one embodiment, a method of establishing a universal intercommunication connection between two users includes, executing on one or more processors the step of receiving a request from a first user to establish a universal intercommunication connection with a second user. The method includes providing an instance of a universal communication application to a first user's computing device. The method includes providing another instance of the universal communication application to a second user's computing device. The method includes verifying that the first user and the second user have at least one connection. The method includes establishing an intercommunication connection between the first user's computing device and the second user's computing device. The universal communication applications enable the first user and the second user to communicate via instant message, text message and cellular call with an established intercommunication connection.