Universal Notification Service Mediator for Cross-Platform Delivery

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Solution Overview

Problem

Existing systems for delivering notification messages across different notification media face challenges in interoperability, as each smartphone manufacturer uses distinct protocols and message types, making it difficult for content providers to deliver notifications seamlessly across various platforms.

Innovation Solution

A universal notification service is implemented, which creates a mapping between a universal notification channel and platform-specific notification channels, allowing content providers to send notifications across multiple platforms using a unified interface.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If content providers use multiple platform-specific notification services, then notification delivery coverage across different smartphone platforms is improved, but system complexity and operational difficulty increase

Engineering Contradiction:
Improvenotification delivery coverageVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent introduces a universal notification service as an intermediary layer between content providers and multiple platform-specific notification services. This mediator translates unified notification requests into platform-specific formats, enabling broad coverage without requiring content providers to directly manage multiple complex systems.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The universal notification service provides a single unified interface that handles multiple notification protocols and platforms simultaneously. This multi-functional system allows content providers to send notifications to various smartphone platforms through one standardized channel, reducing operational complexity while maintaining broad adaptability.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If content providers manage multiple platform-specific notification services, then cross-platform notification capability is improved, but ease of operation deteriorates

Engineering Contradiction:
Improvecross-platform notification capabilityVSAvoidease of operation
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The universal notification service acts as a mediator that shields content providers from the complexity of multiple platform-specific services. Content providers interact only with the unified interface, while the mediator handles all platform-specific protocols and translation, dramatically improving ease of operation.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system segments the complexity management function from the notification delivery function. The universal notification service separately handles protocol translation, format conversion, and platform-specific requirements, allowing content providers to focus solely on sending notifications through the simplified unified interface.

Inventive Principle:
Principle #1Segmentation

3Ease of operation

If a unified notification interface is implemented, then ease of operation for content providers is improved, but the ability to handle platform-specific protocols may deteriorate

Engineering Contradiction:
Improveease of operationVSAvoidplatform-specific protocol handling
Core Design Contradiction:
Ease of operationVSAdaptability or versatility

Solution Approach 1:

The universal notification service as an intermediary maintains the unified simple interface for content providers while simultaneously preserving full support for multiple platform-specific protocols. The mediator translates between the unified interface and various platform protocols, ensuring neither simplicity nor protocol compatibility is compromised.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The universal notification service autonomously handles protocol translation, format adaptation, and platform-specific requirements without requiring content providers to intervene. This self-service capability allows the system to maintain ease of operation while automatically adapting to various platform-specific protocols.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS12284145B2System for delivering notification messages across different notification media
Publication Date: 2025.04.22 OPEN TEXT CORP
  • US12284145B2 patent drawing
  • US12284145B2 patent drawing
  • US12284145B2 patent drawing

AI summary

A system for delivering notification messages across different notification media comprises a processor. A processor is configured to provide an indication of a new platform notification channel to one or more platform notification services. The indication is provided to one of the one or more platform notification services through a communication module specific to the one of the one or more platform notification services. The processor is configured to create a mapping from a new universal notification channel to a set of one or more platform notification channel identifiers. Each platform notification channel identifier of the set of platform notification channel identifiers is received from a platform notification service. The processor is configured to provide the set of one or more platform notification channel identifiers to a content provider of the new universal notification channel. The processor is coupled to the memory and is configured to store instructions.