Coffee drink order processing apparatus using unmanned coffee drink making machine, and operating method therefor

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Solution Overview

Problem

Users face long waiting times when ordering and receiving coffee drinks, especially in unmanned coffee drink selling stores, as they need to wait for their orders to be processed and made after arriving at the store.

Innovation Solution

A coffee drink order processing apparatus that connects with unmanned coffee drink making machines via a network, allowing users to place orders from client terminals, calculates expected arrival time, and sends a making-reservation command to the machines to prepare drinks based on the user's movement speed and location, enabling immediate pickup upon arrival.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of time

If users place orders at a kiosk installed in the store, then the order can be processed in the store, but the user must wait for the coffee drink to be completely made after entering the order, resulting in unnecessary waiting time

Engineering Contradiction:
Improvewaiting timeVSAvoidorder processing convenience
Core Design Contradiction:
Loss of timeVSEase of operation

Solution Approach 1:

The system performs preliminary actions by receiving the order request and calculating the expected arrival time before the user actually arrives at the store. The making-reservation command is prepared in advance based on the calculated time, so that the coffee drink is ready immediately when the user arrives, eliminating the waiting time that would otherwise occur after the user enters the store.

Inventive Principle:
Principle #10Preliminary action

2Productivity

If an unmanned coffee drink making machine is used to minimize employees, then operating profit is maximized, but users incur waiting time when they arrive at the store for their coffee drink

Engineering Contradiction:
Improveoperating profitVSAvoidwaiting time
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system uses feedback from the client terminal's location information to dynamically adjust the coffee making timing. By continuously monitoring the user's movement toward the store and comparing it with the expected arrival time, the system can accurately determine when to start making the coffee, ensuring it is ready exactly when the user arrives, thus eliminating waiting time while maintaining the unmanned efficient operation.

Inventive Principle:
Principle #23Feedback

3Loss of time

If the system calculates expected arrival time based on movement speed and location, then the coffee drink can be ready immediately upon user arrival, but the system complexity increases

Engineering Contradiction:
Improvewaiting timeVSAvoidorder processing system complexity
Core Design Contradiction:
Loss of timeVSDevice complexity

Solution Approach 1:

The system introduces an intermediary calculation layer that processes the relationship between movement speed, distance, and expected arrival time. This intermediary function acts as a mediator between the simple order reception and the complex coffee making control, breaking down the complexity into manageable steps: receiving location information, calculating expected arrival time, and generating the making-reservation command at the appropriate time.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS10997647B2Coffee drink order processing apparatus using unmanned coffee drink making machine, and operating method therefor
Publication Date: 2021.05.04 DAL KOMM CO LTD
  • US10997647B2 patent drawing
  • US10997647B2 patent drawing

AI summary

Disclosed are a coffee drink order processing apparatus using an unmanned coffee drink making machine and an operating method thereof. The present invention may provide support so that, when an order request message for a coffee drink is received from a client terminal of a user, a making-reservation command for the coffee drink ordered by the user is transmitted to the unmanned coffee drink making machine installed in an unmanned coffee drink selling store in consideration of an expected arrival time of the user at the unmanned coffee drink selling store, and thus the user may immediately pick up the coffee drink that the user ordered without a waiting time when the user arrives at the unmanned coffee drink selling store.