UPnP Telephony Server Voice Mail Management

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Solution Overview

Problem

Current UPnP technologies do not effectively manage voice mails within a home network environment, lacking comprehensive methods for notification, retrieval, listing, composing, recalling, and deleting voice mails across devices.

Innovation Solution

A system and method for a telephony server in a UPnP home network that receives, notifies, and manages voice mails, allowing control points to request and retrieve voice mails, list them based on criteria, compose new voice mails with emotional indicators, recall deposited voice mails, and delete received voice mails, utilizing a transceiver and controller to facilitate these functions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If UPnP network protocols are used for device connectivity, then device integration and network formation are simplified, but voice mail management functionality is not provided

Engineering Contradiction:
Improvedevice integration capabilityVSAvoidlack of voice mail management function
Core Design Contradiction:
Adaptability or versatilityVSObject-generated harmful factors

Solution Approach 1:

The patent extends UPnP device architecture to include voice mail management capabilities by defining new service types (VoiceMailDeliveryService, VoiceMailRetrievalService, VoiceMailListService) that allow existing UPnP devices to perform multiple functions including traditional device discovery and control plus voice mail operations, making the system universally applicable without requiring separate dedicated voice mail infrastructure

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Quantity of substance

If traditional voice mail systems are used, then voice mail storage is provided, but user access across multiple devices and seamless management is not enabled

Engineering Contradiction:
Improvevoice mail storage capacityVSAvoidcross-device access and management
Core Design Contradiction:
Quantity of substanceVSEase of operation

Solution Approach 1:

The patent introduces a telephony server as an intermediary component within the UPnP network that mediates between voice mail storage and multiple user devices. This server provides centralized voice mail storage while enabling distributed access through standardized UPnP protocols, allowing users to manage voice mails from any networked device seamlessly

Inventive Principle:
Principle #24Intermediary (Mediator)

3Loss of information

If basic UPnP discovery and control mechanisms are implemented, then device presence information is shared, but comprehensive voice mail management operations are not supported

Engineering Contradiction:
Improvedevice presence information sharingVSAvoidvoice mail management operations
Core Design Contradiction:
Loss of informationVSAdaptability or versatility

Solution Approach 1:

The patent segments voice mail management into distinct service modules (delivery service for receiving, retrieval service for accessing, list service for managing) that can be independently implemented and combined. This segmentation allows the system to maintain basic UPnP discovery and control while adding specialized voice mail functionalities through modular service definitions

Inventive Principle:
Principle #1Segmentation

Data Source

PatentEP2707995B1Method and system for managing voice mails in a universal plug and play network environment
Publication Date: 2019.09.11 SAMSUNG ELECTRONICS CO LTD
  • EP2707995B1 patent drawingFigure 1~3
  • EP2707995B1 patent drawingFigure 4~5
  • EP2707995B1 patent drawingFigure 6~7

AI summary

The present invention relates to a method a system for managing one or more voice mails in a Universal Plug and Play (UPnP) network. In one embodiment, a method includes providing a notification indicating receipt of one or more voice mails to one or more Telephony Control Points (TelCPs) through a Universal Plug and Play (UPnP) home network and providing one or more voice mails to the one or more TelCPs. The method further includes providing a list of one or more voice mails to the one or more TelCPs. The method also includes deleting one or more voice mails from a telephony server (TS). Furthermore, the method includes composing one or more voice mail containing emotional symbols and depositing the one or more voice mails in a voice mail server. Moreover, the method includes recalling one or more voice mails deposited in the voice mail server.