Urgency Notification Delivery Channel via Intermediate Server
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Solution Overview
Problem
Existing communication systems fail to effectively notify users of the urgency of incoming communications across different channels, such as voice calls, text messages, and voicemails, in a timely and consistent manner, especially in mobile device networks.
Innovation Solution
Implementing an intermediate server that transmits an urgency indicator via the packet-switched portion of wireless cellular networks, using SMS channels or TCP/IP connections, to alert the receiving device concurrently with the incoming communication, based on factors like location, frequency, and social context.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of time
If an urgency indicator is transmitted via the packet-switched portion of wireless cellular networks using SMS channels or TCP/IP connections, then timely notification of urgent communications is achieved, but device complexity and network infrastructure requirements increase
Solution Approach 1:
An intermediate server is introduced to mediate between the calling device and the called device. The server receives the urgency indicator from the calling device via packet-switched network, stores it, and forwards it to the called device through SMS or packet-switched channels. This intermediary approach enables timely urgency notification without requiring direct modification of existing voice call infrastructure, resolving the contradiction between timely notification and infrastructure complexity.
2Reliability
If multiple communication channels (voice, SMS, packet-switched) are used simultaneously for urgency notification, then reliability of urgency indication is improved, but loss of information and coordination difficulty increase
Solution Approach 1:
The urgency notification system is segmented into independent transmission channels: the voice call channel and the urgency indicator channel (SMS or packet-switched). Each channel operates independently but conveys complementary information. The urgency indicator is transmitted separately from the voice communication, allowing reliable delivery of urgency status without interfering with the primary communication channel, thus maintaining message consistency across multiple channels.
3Adaptability or versatility
If urgency indicators are transmitted through intermediate server using SMS channels, then compatibility with existing mobile networks is maintained, but transmission speed and real-time notification capability are reduced
Solution Approach 1:
The system dynamically selects the transmission channel for urgency indicators based on availability and urgency level. The intermediate server can forward urgency indicators through SMS channels for broad compatibility or through packet-switched TCP/IP connections for faster delivery when data networks are available. This dynamic channel selection maintains network compatibility while optimizing transmission speed according to current network conditions.
Data Source
AI summary
A method including, by a computing device, receiving an indication of an electronic communication from a first user to a second user, receiving a location of the first user, determining an urgency of the electronic communication based at least in part on the location of the user, and providing an indication of the urgency as determined for presentation to the second user.