Usage Data Queue for Satellite TV Service Optimization
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Solution Overview
Problem
Communication systems, such as satellite television systems, face challenges in collecting and analyzing user data to improve service offerings, as usage patterns are unpredictable and vary among users, making it difficult to enhance services effectively.
Innovation Solution
A method and system for collecting usage data from user devices by generating device action signals, storing them in a usage data queue, and communicating this data to a central storage site, allowing for improved service optimization.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If usage data is collected from multiple user devices to improve service offerings, then service optimization capability is improved, but system complexity and data management burden increase
Solution Approach 1:
The patent introduces a usage data queue as an intermediary component between user devices and the service provider system. This queue receives, buffers, and manages usage data from multiple devices, simplifying the data collection process. The queue acts as a mediator that handles the complexity of aggregating data from numerous sources while presenting a simplified interface to the service provider for analysis and optimization.
2Measurement precision
If detailed usage data is collected and stored centrally, then service analysis accuracy is improved, but data transmission and storage requirements increase
Solution Approach 1:
The patent extracts only the necessary usage data elements from user devices that are relevant for service optimization. Rather than transmitting all possible data, the system identifies and collects specific usage patterns, service access information, and behavioral metrics. This selective extraction maintains measurement precision for service analysis while reducing the overall quantity of data that needs to be transmitted and stored centrally.
3Speed
If real-time usage data collection is implemented across multiple devices, then service response time is improved, but network bandwidth consumption increases
Solution Approach 1:
The patent implements periodic data collection and transmission rather than continuous real-time streaming. Usage data is aggregated at user devices over defined time intervals and then transmitted in periodic batches to the central system. This periodic action maintains adequate service response time by ensuring regular data updates while significantly reducing network bandwidth consumption compared to continuous real-time transmission.
Data Source
AI summary
A system and method for collecting usage data from a first user device and a second user device includes a first module receiving a first device action signal from the first user device having first device usage data associated therewith. The first module receives a second device action signal from second user device having second device usage data associated therewith and stores the storing the first device usage data and the second device usage data in the usage queue. A usage data collector is in communication with the first module and receives the first usage data and the second usage data to a usage data collector. A central data storage site receives the usage data from the usage data collector.