User Action Prediction Framework With Multi-Label Message Modeling
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Solution Overview
Problem
Existing solutions for managing machine-generated messages lack understanding of user behavior and granularity, leading to ineffective action prediction and reduced user engagement.
Innovation Solution
A scalable action prediction framework using a multi-label neural network model to analyze message features and predict user actions, with periodic training to adapt to changing behavior.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If single-label machine learning algorithms are used for action prediction, then computational cost is reduced, but prediction accuracy and granularity are insufficient
Solution Approach 1:
The patent segments the action prediction task into multiple independent binary classification problems using a multi-label classification framework. Each action type (read, delete, forward, reply, archive) is predicted separately, allowing the system to achieve high prediction accuracy for each specific action while maintaining computational efficiency through independent binary classifiers rather than a single complex multi-class model.
Solution Approach 2:
The patent implements a universal prediction framework that handles multiple action types simultaneously through multi-label classification. The same base model and feature extraction pipeline are used across all action predictions, providing a multi-functional system that can predict various user actions without requiring separate specialized models for each action type.
2Measurement precision
If comprehensive user behavior analysis is implemented, then prediction accuracy improves, but system complexity increases
Solution Approach 1:
The patent segments user behavior analysis into distinct feature categories (message features, user features, sender features, historical interaction features) that can be independently extracted and processed. This segmentation allows comprehensive behavior analysis to be implemented through modular feature extraction components, improving prediction accuracy while managing system complexity through clear separation of concerns.
Solution Approach 2:
The patent introduces feature vectors as intermediary representations that bridge raw user behavior data and the prediction model. These feature vectors consolidate complex user behavior information into standardized numerical representations, enabling accurate predictions while simplifying the interface between data collection and model processing, thus managing system complexity.
3Quantity of substance
If action prediction framework is applied to large datasets, then coverage improves, but computational cost increases
Solution Approach 1:
The patent segments the large dataset processing into independent binary classification tasks for each action type. This segmentation allows the system to process comprehensive datasets with multiple action labels efficiently, as each binary classifier can be trained and executed independently, reducing overall computational cost while maintaining coverage of all action types in the dataset.
Solution Approach 2:
The patent implements a self-service prediction framework where the system automatically extracts features, generates predictions, and updates models without requiring extensive manual intervention. The automated feature extraction and prediction generation processes enable the system to handle large datasets efficiently, reducing computational overhead associated with manual data processing while maintaining comprehensive coverage.
Data Source
AI summary
The disclosed systems and methods provide a novel action prediction framework that performs personalized action prediction. According to an embodiment, the disclosed framework is able to dynamically predict which action (if any) a user might perform in response to receiving a given message. In some embodiments, for a given message, the action prediction framework can determine the probability that a user (e.g., sender, recipient) associated with the message may perform an action or set of action actions (e.g., open, forward, delete, reply, archive) related to the message. In some embodiments, the framework may be used to suggest a predicted action to the user. In some embodiments, a computing device may use the predicted actions to automatically perform the action. According to an embodiment, the action prediction framework includes a multi-label or multi-class model using a neural network.


