User Identification via Appearance Characteristics in Facility Communication
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Solution Overview
Problem
Existing information communication systems for facilities struggle to provide personalized services to multiple users visiting simultaneously, as they lack efficient methods to identify and differentiate between users based on their appearance characteristics.
Innovation Solution
An information communication system comprising user-side and facility-side apparatuses that transmit and output user identifying information to identify appearance characteristics, allowing for personalized service selection and notification based on user-specific data, including face-shot images and status information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If user identifying information based on appearance characteristics is not transmitted, then the system can operate with simpler communication protocols, but multiple users visiting simultaneously cannot be properly differentiated and personalized services cannot be provided
Solution Approach 1:
The patent extracts only the necessary appearance characteristic information (such as face-shot images) from the user's device and transmits it to the facility-side apparatus. This selective extraction allows user identification without transmitting unnecessary personal data, thereby providing personalized service while maintaining system simplicity.
Solution Approach 2:
The user identifying information acts as an intermediary that enables the facility-side apparatus to recognize and differentiate users without requiring direct complex authentication. This mediator element facilitates personalized service provision while keeping the communication protocol relatively simple.
2Reliability
If detailed user information is transmitted and stored, then personalized service can be accurately provided, but information security risks and privacy concerns increase
Solution Approach 1:
The system extracts only appearance characteristic information (such as face-shot images) that is necessary for user identification, rather than transmitting and storing detailed personal information. This extraction approach maintains reliable user identification while minimizing privacy risks and security vulnerabilities.
Solution Approach 2:
The patent uses appearance characteristic information as a temporary, disposable identifier that is transmitted only when needed for service provision and does not require long-term storage. This approach ensures accurate user identification while reducing the risks associated with storing sensitive personal data.
3Extent of automation
If appearance information is captured and transmitted in real-time, then service customization can occur without user intervention, but the system requires more sophisticated capturing and transmission capabilities
Solution Approach 1:
The patent utilizes the camera function of the user's terminal device, which is a multi-functional device already possessed by users. This universal approach allows real-time appearance information capture without requiring dedicated capturing equipment, thereby automating service customization while limiting the increase in system complexity.
Solution Approach 2:
The system automatically captures appearance information using the user's own terminal device and transmits it without requiring user intervention or additional equipment. This self-service approach achieves automated service customization while leveraging existing user resources, thus avoiding the need for more sophisticated capturing and transmission devices.
Data Source
AI summary
An information communication system includes a user-side apparatus that is associated with a user and a facility-side apparatus provided at a facility, which the user is capable of visiting. The user-side apparatus transmits to the facility-side apparatus a user identifying information item related to the user of the user-side apparatus. The user identifying information item is used for identifying an appearance characteristic of the user. The facility-side apparatus outputs the appearance characteristic of the user identified based on the user identifying information item received from the user-side apparatus.