User Media Control in On-Demand Transport via Token Linking

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Solution Overview

Problem

Existing on-demand transport services do not allow users to seamlessly control media playback during their rides, limiting personalized entertainment experiences.

Innovation Solution

A system and method that enables users to control media output in a transport vehicle using their own network services, allowing them to select and play media through the vehicle's audio system by linking their account with the transport service system and third-party media service providers, using credentials stored as tokens for secure access.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If users want to control media playback during transport service, then personalized media experience is improved, but system complexity increases due to integration with third-party media services

Engineering Contradiction:
Improvemedia control capabilityVSAvoidsystem integration complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent introduces a media control module as an intermediary component that bridges the transport service system and third-party media services. This module receives media control requests from user devices, processes them through the transport service system, and relays them to the appropriate media service providers, thereby enabling media control functionality without directly integrating complex third-party systems into the core transport service architecture

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The media control module is designed to work with multiple third-party media service providers through standardized interfaces, making it a universal solution that can control various media services (music streaming, podcasts, etc.) through a single integration point in the transport service system, reducing overall system complexity

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Ease of operation

If users link their accounts with transport service and media providers, then seamless media control is achieved, but security risks increase from storing credentials as tokens

Engineering Contradiction:
Improvemedia control seamless accessVSAvoidcredential security
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The system performs preliminary authentication by obtaining user credentials and converting them to secure tokens before the actual media control operation. This preliminary action of credential verification and token generation ensures that subsequent media control requests can be executed seamlessly without repeatedly handling sensitive credentials, while maintaining security through token-based authentication

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

Instead of storing and transmitting actual user credentials, the system creates secure token copies that represent authenticated user identities. These tokens can be safely stored and transmitted for media control operations without exposing the original credentials, thereby maintaining security while enabling seamless access

Inventive Principle:
Principle #26Copying

3Adaptability or versatility

If media playback is controlled through driver's device, then user personalization is limited, but system simplicity is maintained

Engineering Contradiction:
Improveuser personalized experienceVSAvoidmedia control architecture
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent inverts the traditional control model where the driver's device controls media playback. Instead, the user's device becomes the primary control point, sending media control requests through the transport service system to the driver's device or vehicle audio system. This inversion enables user personalization while keeping the driver's device as a passive execution point, maintaining relative system simplicity

Inventive Principle:
Principle #13The other way round (Inversion)

Data Source

PatentUS10867330B2User controlled media for use with on-demand transport services
Publication Date: 2020.12.15 UBER TECHNOLOGIES INC
  • US10867330B2 patent drawing
  • US10867330B2 patent drawing
  • US10867330B2 patent drawing

AI summary

A method for providing media for use with on-demand transport services is provided. A transport service is arranged for a user. The user is determined to have requested control over media to be outputted on an output device of the driver. A token of the user is identified and transmitted to the driver's computing device. In response to detecting that an event has occurred for enabling the user to control the media, the driver's computing device is enabled to output the media that is controlled by the user operating the user's computing device.