User-Responsive Display Control for Keyboard Operation Guidance
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Solution Overview
Problem
Conventional information processing devices provide operation guidance based solely on user proficiency, leading to unnecessary information display and user dissatisfaction.
Innovation Solution
A display control device that determines whether to display operation guidance based on user response tendencies, using input devices like keyboards and mice, through specific operation reception units and a tip display determination unit to adapt guidance display accordingly.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If operation guidance is provided based solely on user proficiency level, then guidance can be adapted to user ability, but unnecessary information is displayed causing user dissatisfaction
Solution Approach 1:
The system monitors user interactions with operation guidance (whether users read, acknowledge, or ignore the guidance) and uses this feedback to dynamically adjust future guidance presentations. This feedback mechanism allows the system to learn user preferences and stop displaying guidance that users find unnecessary, thereby resolving the contradiction between adapting to proficiency and avoiding user dissatisfaction.
Solution Approach 2:
The operation guidance system transitions from a static proficiency-based model to a dynamic model that continuously adapts based on real-time user behavior. The system adjusts the guidance display strategy during the interaction process, switching between providing guidance and suppressing guidance based on observed user responses, thus eliminating unnecessary information while maintaining adaptability.
2Ease of operation
If operation guidance is displayed to all users during input, then learning opportunity is provided, but user experience deteriorates due to unnecessary information
Solution Approach 1:
The system implements feedback-based control where user interactions with the guidance (reading, acknowledging, or ignoring) are monitored and used to adjust future guidance display. This allows the system to provide learning opportunities to users who benefit from guidance while suppressing unnecessary information from users who have already mastered the functionality, thus improving overall user experience.
Solution Approach 2:
The operation guidance system applies different display strategies to different users based on their individual response patterns. Instead of a uniform approach, the system tailors the guidance presentation to each user's specific needs and preferences, providing detailed guidance to those who need it and suppressing it for users who have demonstrated proficiency or disinterest, thereby improving local user experience.
Data Source
AI summary
A display control device 20 includes an input reception unit 21, a tip presentation unit 22, specific operation reception units 23, 24, and 25, and a tip display determination unit 26. The input reception unit 21 receives various kinds of information from the user via a keyboard. The tip presentation unit 22 presents operation guidance to the user when input is made via the keyboard. The specific operation reception units 23, 24, and 25 receive the input of specific operations indicating the user's tendency to respond to the operation guidance presented by the tip presentation unit 22. The tip display determination unit 26 determines whether or not to display subsequent operation guidance produced by the tip presentation unit 22, on the basis of the specific operations inputted to the specific operation reception units 23, 24, and 25.