Variable Path Contact Management on Telecommunications Devices

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Solution Overview

Problem

Current contact management approaches in telecommunications devices become inefficient as the number of contacts grows, making it difficult for users to identify and access specific contact information and initiate desired communications, especially when limited by the number of contacts displayed and the lack of consideration for preferred communication methods.

Innovation Solution

A contact management system that identifies a subset of user-selected contacts and displays graphical identifiers along multiple paths on a telecommunications device's display, with positions determined by frequency of communication and user selection order, allowing for rotation and emphasis on priority contacts, facilitating easy communication initiation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If all known contact information for an identified entity is presented in a list-based format, then complete contact information is provided, but user difficulty increases in identifying specific contact information as the number of contacts grows

Engineering Contradiction:
Improvenumber of contacts displayedVSAvoiddifficulty in identifying specific contact information
Core Design Contradiction:
Quantity of substanceVSEase of operation

Solution Approach 1:

The contact list is segmented into multiple pages or groups, allowing users to navigate through contacts in manageable portions rather than presenting all contacts at once. This segmentation reduces the visual complexity and helps users quickly locate specific contacts by scrolling through smaller sets.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces additional navigation dimensions beyond simple linear listing, such as alphabetical indexing, category grouping, or search functionality that operates across multiple dimensions. This allows users to access contacts through different organizational perspectives, reducing the effort needed to find specific contacts even in large contact sets.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

2Quantity of substance

If the number of incoming or outgoing communications increases, then more contact information is available, but typical call list approaches become limited in the number of contacts identified in the user interfaces

Engineering Contradiction:
Improvenumber of contacts in contact listVSAvoidlimitation in contacts identified in user interfaces
Core Design Contradiction:
Quantity of substanceVSAdaptability or versatility

Solution Approach 1:

The contact management system is designed to handle multiple functions within a unified interface, including but not limited to calling, messaging, email, and social media integration. This multi-functionality allows the system to adapt to various communication types and present relevant contacts across different communication contexts, rather than being limited to a single contact list view.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The contact presentation is made dynamic, allowing the system to automatically adjust which contacts are displayed based on communication frequency, recency, and user behavior patterns. Frequently contacted individuals are prioritized in the display, and the contact list adapts its organization and presentation based on the type of communication being initiated.

Inventive Principle:
Principle #15Dynamics

3Loss of information

If typical contact management approaches present the entire set of contacts, then all contact information is accessible, but users have increased difficulty in identifying contact information of specific entities

Engineering Contradiction:
Improveaccessibility of contact informationVSAvoiddifficulty in identifying contact information of specific entities
Core Design Contradiction:
Loss of informationVSDifficulty of detecting and measuring

Solution Approach 1:

The system performs preliminary organization and filtering of contacts before presentation, pre-sorting them by relevance criteria such as communication frequency, recency, and importance. This preliminary action ensures that the most likely contacts of interest appear first in the list, reducing the time and effort users need to spend searching for specific contacts while maintaining accessibility to the entire contact set.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent replaces manual mechanical searching through long contact lists with automated information retrieval mechanisms, such as intelligent search algorithms, predictive text input, and voice-activated contact selection. These substitutions allow users to quickly locate specific contacts without manually scrolling through entire contact lists.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

4Quantity of substance

If all known contact information is identified for each contact, then complete contact details are provided, but the approach does not consider a desired or preferred communication method

Engineering Contradiction:
Improvecontact information providedVSAvoidefficiency in initiating desired communication
Core Design Contradiction:
Quantity of substanceVSEase of operation

Solution Approach 1:

The contact information presentation is customized with local quality, where different contacts display different sets of information based on user preferences and communication context. For example, work contacts may prominently display email and office phone, while personal contacts may show mobile numbers and instant messaging handles. This localized customization allows users to quickly identify the preferred communication method for each contact without being overwhelmed by all available contact details.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The system automatically determines and presents the preferred communication method for each contact based on stored user preferences, communication history, and contact properties. This self-service approach eliminates the need for users to manually review all contact information to determine the best communication channel, as the system proactively highlights the most appropriate method for initiating contact.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11564068B2Variable path management of user contacts
Publication Date: 2023.01.24 AMAZON TECH INC
  • US11564068B2 patent drawing
  • US11564068B2 patent drawing
  • US11564068B2 patent drawing

AI summary

Systems, methods, and computer-readable mediums for managing a subset of contacts on a telecommunications device are provided. In one embodiment, a software application executed by a processor of a telecommunications device identifies a subset of contacts selected at least in part by a user of the telecommunications device. The subset of contacts includes a portion of the user's contacts accessible by the telecommunications device. The software application causes display of a first portion of graphical identifiers associated with a first portion of the subset of contacts along a first path on a display of the telecommunications device about an axis positioned external to the display of the telecommunications device. The software application further causes display of a second portion of graphical identifiers associated with a second portion of the subset of contacts along a second path on the display of the telecommunications device about the external axis.