Client Telemetry Framework for VDI Data Aggregation
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Solution Overview
Problem
Current Virtual Desktop Infrastructure (VDI) deployments lack mechanisms for collecting client-side data, hindering troubleshooting and resource management of user devices, despite existing server-side data collection capabilities.
Innovation Solution
A telemetry framework is introduced, comprising a client telemetry service, client-side and server-side telemetry interfaces, and a data presentation/analysis module, which collects, aggregates, and correlates client-side and server-side data for holistic analysis and reporting, enabling effective troubleshooting and resource management.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If server-side data collection mechanisms are implemented in VDI deployments, then server performance monitoring and management are improved, but client-side troubleshooting and resource management remain inadequate
Solution Approach 1:
The patent divides the VDI data collection system into separate server-side and client-side components. Server-side telemetry continues to be collected by existing mechanisms, while a new client-side telemetry service is implemented to independently collect client device data. This segmentation allows both server and client data to be gathered without interfering with each other, resolving the contradiction between improved server monitoring and the need for client-side information.
Solution Approach 2:
The patent introduces a client telemetry service as an intermediary component that bridges the gap between client devices and the VDI platform's data collection capabilities. This intermediary service collects client-side telemetry data and transmits it to the platform, enabling administrators to access previously unavailable client device information while maintaining existing server-side monitoring mechanisms.
2Ease of repair
If comprehensive telemetry data collection is implemented on client devices, then troubleshooting capability is improved, but system complexity and resource overhead increase
Solution Approach 1:
The client telemetry service is designed to perform multiple functions within a single unified framework: collecting device configuration information, gathering performance metrics, capturing status data, and transmitting all this information to the VDI platform. This multi-functionality reduces the need for multiple separate tools and mechanisms, thereby improving troubleshooting capability without proportionally increasing system complexity.
Solution Approach 2:
The telemetry framework is designed to operate autonomously on client devices, automatically collecting and transmitting data without requiring manual intervention or complex configuration by administrators. The service self-manages its operation, reducing the complexity burden on the overall system while maintaining comprehensive data collection for improved troubleshooting.
Data Source
AI summary
In one set of embodiments, a Virtual Desktop Infrastructure (VDI) client running on a client device can receive first client-side data from a client telemetry service, where the first client-side data includes information pertaining to a current state of the client device. The VDI client can further retrieve second client-side data including information pertaining to the VDI client and/or a VDI session established between the VDI client and a VDI agent running on a server system, and can aggregate the first client-side data and the second client-side data to produce aggregated client-side data. The VDI client can then transmit the aggregated client-side data to the VDI agent.