VDI Log Level Portal for Feature Dependency Troubleshooting

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Solution Overview

Problem

In virtual desktop infrastructure (VDI) environments, existing log management systems face challenges in efficiently setting log levels for specific features, leading to increased reporting latency, resource usage, and difficulty in identifying the root cause of issues due to insufficient granularity and dependency issues among components and features.

Innovation Solution

A centralized log management portal allows users to set and manage log levels per feature or component, utilizing configuration files to determine log level dependencies and ensure consistent log settings across the VDI environment, enabling efficient log collection and troubleshooting.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If log levels are set at the component level rather than feature level, then log collection is simpler to manage, but troubleshooting precision deteriorates because multiple features cannot be isolated

Engineering Contradiction:
Improvelog level managementVSAvoidtroubleshooting precision
Core Design Contradiction:
Ease of operationVSMeasurement precision

Solution Approach 1:

The patent segments log level management from component-level to feature-level granularity. Each feature within a VDI component can have its own log level setting, allowing administrators to collect logs for specific features (e.g., USB redirection, drive redirection) independently. This segmentation enables precise isolation of problematic features while maintaining manageable complexity through a structured configuration file system that defines feature dependencies and log level relationships.

Inventive Principle:
Principle #1Segmentation

2Measurement precision

If detailed logs are collected for multiple features simultaneously, then troubleshooting accuracy improves, but resource usage and reporting latency increase

Engineering Contradiction:
Improvetroubleshooting accuracyVSAvoidreporting efficiency
Core Design Contradiction:
Measurement precisionVSProductivity

Solution Approach 1:

The patent enables partial log collection by allowing administrators to select only the specific features requiring log analysis rather than collecting logs for all features. The configuration file system identifies which features are relevant to the issue at hand, and log collection is performed only for those selected features and their dependencies. This partial action approach maintains high troubleshooting accuracy for the specific problem area while significantly reducing resource consumption and reporting latency compared to collecting logs for the entire component.

Inventive Principle:
Principle #16Partial or excessive action

3Measurement precision

If log levels are configured manually for each feature, then logging granularity improves, but system complexity and configuration difficulty increase

Engineering Contradiction:
Improvelogging granularityVSAvoidconfiguration complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent implements preliminary action by pre-configuring feature dependency relationships and log level mappings in structured configuration files before runtime. These configuration files define which features depend on which other features and what log levels should be applied. When an administrator selects a feature for log collection, the system automatically processes the pre-configured dependency information to determine the complete set of features requiring logs, eliminating the need for manual configuration of each individual feature's log level and reducing configuration complexity.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS12517745B2Log level management portal for virtual desktop infrastructure (VDI) components
Publication Date: 2026.01.06 OMNISSA LLC
  • US12517745B2 patent drawing
  • US12517745B2 patent drawing
  • US12517745B2 patent drawing

AI summary

The disclosure provides a method of log level setting at a first component in a remote computing environment. The method generally includes receiving a requested log level for one or more requested features, wherein the one or more requested features comprise a subset of features of the first component, obtaining a configuration file for the one or more requested features, parsing the configuration file obtained for the one or more requested features to create a log level dependency map, and setting a log level for one or more of the features of the first component based on the requested log level and the log level dependency map, wherein setting the log level comprises setting the log level for at least the one or more requested features.