Vehicle Agent System Service Comparison via Central Server
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Solution Overview
Problem
User satisfaction with agent services in vehicles is low due to insufficient study and comparison of services across different vehicles, leading to unawareness of available and unavailable features and functionalities.
Innovation Solution
An agent device and system that acquires user utterances and provides information on differences in services available between vehicles, using determiners to compare service capabilities and freshness of information, ensuring users are informed about available and unavailable features.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If agent services are provided in each vehicle independently without comparison, then device complexity is reduced, but user satisfaction deteriorates due to unawareness of service differences
Solution Approach 1:
The patent introduces a server as an intermediary that receives service information from multiple vehicles, performs comparisons, and provides results to users. This mediator handles the complex comparison tasks centrally, allowing individual vehicles to maintain simple agent controllers while still enabling comprehensive service comparison across different vehicle models
Solution Approach 2:
The server is designed to handle multiple functions: collecting service information from various vehicles, comparing services across different vehicle models, identifying differences, and providing recommendations. This universal platform serves all vehicles and users, eliminating the need for each vehicle to have independent comparison capabilities
2Loss of information
If comprehensive service information is provided across all vehicles, then user satisfaction improves, but information management complexity increases
Solution Approach 1:
The information management system is segmented into modular components: service information collection modules in each vehicle, a central server for processing and comparison, and output modules for presenting results. This segmentation allows each component to handle specific tasks independently, reducing overall system complexity while maintaining comprehensive information coverage
Solution Approach 2:
The server acts as an intermediary that standardizes and processes service information from multiple sources before presenting it to users. It handles the complexity of information aggregation, comparison, and differentiation, allowing vehicles to provide complete service information without each vehicle needing complex information management capabilities
3Productivity
If service differences between vehicles are not communicated, then system simplicity is maintained, but service utilization efficiency deteriorates
Solution Approach 1:
The system implements feedback by providing users with information about service differences between vehicles based on their usage patterns and preferences. The server analyzes which services are utilized in which vehicles and communicates this feedback to users, enabling them to make informed decisions about service utilization across different vehicle models
Solution Approach 2:
The system performs preliminary comparison and analysis of service differences before users make vehicle selection or service utilization decisions. By pre-processing service information and identifying differences, the system enables users to efficiently utilize services without needing to manually investigate each vehicle's capabilities
Data Source
AI summary
An agent device includes an acquirer configured to acquire an utterance of a user of a first vehicle, and a first agent controller configured to perform processing for providing a service including causing an output device to output a response of voice in response to an utterance of the user of the first vehicle acquired by the acquirer. When there is a difference between a service which is utilized in the first vehicle and is available from one or more agent controllers including at least the first agent controller and a service which is utilized in a second vehicle and is available from one or more agent controllers, the first agent controller provides information on the difference.


