Vehicle Chatbot Guidance for Collision Extraction and EV Range
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Solution Overview
Problem
Vehicles, especially electric vehicles, pose challenges in ensuring insurance coverage and maximizing battery life during trips, and in emergency situations like collisions, occupants may be unable to contact services or safely extract trapped individuals due to unknown safe cutting points in damaged vehicles.
Innovation Solution
Implementing smart vehicle assistants and responders via chatbots integrated into vehicle systems and user devices, using natural language processing to provide insurance information, battery life tips, and guide emergency responders on safe extraction methods, leveraging AI models like ChatGPT for conversational assistance.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a vehicle is involved in a collision and occupants are trapped, then emergency extraction is needed, but responders are unsure which portions of the vehicle are safe to cut due to damaged structure and high-voltage cables
Solution Approach 1:
The system performs preliminary actions by pre-mapping the vehicle structure and electrical systems before a collision occurs. The computing system stores information about structural components and high-voltage cable locations, enabling responders to quickly access pre-analyzed safe cutting zones without having to analyze the complex vehicle structure during the emergency extraction process
Solution Approach 2:
The computing system acts as an intermediary between the complex vehicle systems and the responder. It processes the complex vehicle structure and electrical system data, then provides simplified guidance through the user interface indicating safe cutting zones, thereby mediating between the complexity of the vehicle and the needs of the responder
2Productivity
If responders need to extract occupants quickly from a collision, then speed of extraction is improved, but safety is reduced due to unknown electrical hazards and structural integrity
Solution Approach 1:
The system pre-identifies and marks safe cutting zones before any extraction activity occurs. By having the computing system analyze and store information about structural components and electrical system locations in advance, responders can immediately access pre-determined safe zones that have already been cleared of electrical hazards, enabling both speed and safety during extraction
Solution Approach 2:
The system converts the potentially harmful complexity of the vehicle's electrical system into a benefit by using the computing system to map and identify safe zones. The high-voltage cables and electrical components that pose hazards are themselves the basis for determining safe cutting zones, transforming the hazard into useful information for rapid and safe extraction
Data Source
AI summary
A vehicle chatbot of a smart vehicle assistant engages in a conversation with a user associated with a vehicle, for instance to provide insurance information and range extension tips associated with vehicle operations. The vehicle chatbot may also engage in a conversation with an external entity in the event of a collision, to provide information to the external entity on behalf of vehicle occupants. The smart vehicle assistant may also cause the vehicle to autonomously drive to a location following a collision. A responder dispatched to respond to the collision may use a smart responder assistant that includes a responder chatbot. The responder chatbot may engage in a conversation with the responder to obtain information identifying the vehicle and/or damage to the vehicle, and may provide the responder with information about the vehicle and recommendations regarding how to extract occupants of the vehicle.