Remote Vehicle Damage Assessment Using Grid-Based Image Analysis

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Solution Overview

Problem

Existing damage evaluation processes for vehicles are inconvenient for consumers and costly, as they require skilled personnel to assess and estimate repair costs, which can be time-consuming and expensive for insurance companies and property owners.

Innovation Solution

A system allowing vehicle owners to use smartphones or computers to interface with a remote damage evaluation system, which guides users through identifying damaged sections, selecting damage severity levels, and generating repair cost estimates without the need for skilled professionals, utilizing a grid representation and damage severity indicator controls.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If skilled personnel (adjusters, estimators) are used to evaluate damage and prepare estimates, then measurement precision and reliability are improved, but device complexity and cost increase

Engineering Contradiction:
Improvedamage evaluation accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent creates a virtual copy of the damage evaluation process that can be performed remotely. The system captures images of the damaged vehicle and creates a digital representation that can be analyzed by the estimation system, replacing the need for physical inspection by skilled personnel while maintaining evaluation accuracy through structured data collection and analysis algorithms.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The patent replaces the mechanical system of physical damage inspection by human estimators with an automated electronic system. The estimation system uses software algorithms, database lookups, and automated calculations to determine repair costs, substituting human expertise with a systematic computational approach that reduces complexity and cost while maintaining precision through standardized evaluation criteria.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Measurement precision

If skilled personnel travel to inspect damaged vehicles, then measurement precision is improved, but loss of time and productivity decrease

Engineering Contradiction:
Improvedamage assessment accuracyVSAvoidevaluation time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system creates a digital copy of the damage assessment process that can be performed remotely and simultaneously. Multiple estimators can evaluate the same set of captured images at the same time, and the system can process the information immediately without waiting for physical inspection scheduling, thereby reducing time loss while maintaining assessment accuracy through systematic evaluation protocols.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The patent implements preliminary actions by capturing and uploading damage images before the estimation process begins. The system prepares the evaluation environment in advance by organizing the digital data, pre-loading relevant vehicle information from databases, and making the assessment materials ready for immediate analysis, eliminating the time required for on-site inspection preparation and enabling parallel processing of multiple cases.

Inventive Principle:
Principle #10Preliminary action

3Measurement precision

If traditional damage evaluation processes are used, then measurement precision is maintained, but ease of operation and consumer convenience worsen

Engineering Contradiction:
Improveestimate accuracyVSAvoiduser convenience
Core Design Contradiction:
Measurement precisionVSEase of operation

Solution Approach 1:

The system creates a user-friendly digital interface that copies and simplifies the damage reporting process. Users can capture images with their mobile devices and submit them through an intuitive application, replacing the complex traditional process of scheduling appointments, traveling to inspection locations, and coordinating with estimators. The system maintains accuracy through structured data collection while dramatically improving ease of operation and consumer convenience.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The patent implements self-service by enabling consumers to initiate and complete the damage evaluation process independently using their own devices. The system provides automated guidance, accepts user-submitted images, and generates estimates without requiring direct intervention from company personnel, thereby maintaining measurement precision through standardized protocols while significantly improving ease of operation and accessibility for consumers.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11676081B2Methods, apparatus, and program products for collecting product damage information and generating product repair cost estimates
Publication Date: 2023.06.13 ETSIA DIGITAL
  • US11676081B2 patent drawing
  • US11676081B2 patent drawing
  • US11676081B2 patent drawing

AI summary

A method encompasses a damage evaluation session which may be initiated by an evaluation system user using a user device such as a smartphone. The evaluation session allows the user to identify a damaged section of a damaged product, and then displays a properly sized representation of the damaged section at the user device. This displayed representation of the damaged section is associated with a grid which defines a number of grid segments with each grid segment aligned with a respective portion of the representation. The method includes receiving a damage and location information input for one or more of the grid segments. Based upon the damage and location information input for the one or more grid segments, damage estimate data is retrieved from a repair data store and applied to produce an overall repair cost estimate for the damaged section.