Vehicle Delivery Information System for Pre-Delivery Product Ordering
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Solution Overview
Problem
Existing technologies for providing vehicle delivery information to users do not effectively enhance user expectation during the delivery process.
Innovation Solution
A system comprising an information processing device and a terminal device that provides information about a vehicle and related products, allowing users to order and receive related products before delivery, thereby maintaining user interest and enhancing expectation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If only position information and basic vehicle information are provided to users during delivery, then the information transmission is simple and low-cost, but user expectation and interest during the delivery period are not effectively enhanced
Solution Approach 1:
The system allows users to order related products before the vehicle is delivered. By enabling preliminary ordering of accessories, maintenance services, or other related products during the delivery waiting period, the system actively engages users and maintains their interest, thereby resolving the contradiction between simple information provision and effective expectation enhancement
Data Source
AI summary
The system includes an information processing device that provides a website that presents information on a vehicle waiting for delivery, which is purchased by a user, and a related product of the vehicle, and a terminal device, wherein the information processing device transmits product information indicating the related product to the terminal device, and the terminal device displays the product information and transmits order information indicating an order of the related product by the user to the information processing device.