Vehicle Power Dispatch Approval for Toll Access Charges
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Solution Overview
Problem
Existing power supply services incur additional costs such as parking fees when rushing to the vehicle, leading to customer payment troubles.
Innovation Solution
An information processing method and system that acquires vehicle position and map information to determine if an additional cost is incurred due to entering a pay facility, notifies the user, and dispatches the power supply vehicle only after approval of the cost.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Speed
If the power supply source vehicle rushes to the target vehicle to provide power supply service, then the power supply response speed is improved, but additional costs such as parking fees are incurred
Solution Approach 1:
The system performs preliminary actions by calculating and determining additional costs (such as parking fees) before the power supply vehicle is dispatched. The user is notified of these costs in advance and must approve them before the vehicle is sent, preventing unexpected charges and resolving the contradiction between rapid response and cost control
2Ease of operation
If the power supply source vehicle enters a pay facility to reach the target vehicle, then the accessibility to the vehicle is improved, but payment troubles with customers occur
Solution Approach 1:
The system calculates additional costs for entering pay facilities before dispatch and notifies the user in advance. This preliminary action ensures that payment information is clearly communicated to the customer before the service is rendered, eliminating payment troubles while maintaining accessibility to vehicles in pay facilities
Solution Approach 2:
The system implements a feedback mechanism where the user is notified of additional costs and must approve them before the power supply vehicle is dispatched. This feedback loop ensures that customers are informed of payment requirements in advance, resolving the contradiction between accessibility and payment clarity
Data Source
AI summary
An information processing method using an information processing device, wherein when a power supply request is received from a user terminal, position information and map information of a power supply destination vehicle are acquired; if it is determined that the charging source vehicle enters the toll facility, it is determined that an additional charge will be charged, the user terminal is notified of the additional charge, and the user terminal approves the additional charge, upon detecting that, dispatching the source vehicle.