In-Vehicle Display Insurance Module Integration
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Solution Overview
Problem
Current in-vehicle infotainment systems do not provide insurance services or assist with accident-related tasks within vehicles, limiting their ability to enhance vehicle technologies and improve user experience during emergencies or insurance claims processes.
Innovation Solution
An in-vehicle system with an on-board computer and display that offers insurance modules, including an accident scene assistant module, allowing users to report claims, find repair shops, and communicate accident information, integrating with mobile phones to facilitate photo and video submission to a server for claim processing.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If in-vehicle infotainment systems provide traditional entertainment and navigation functions, then user entertainment and navigation needs are met, but insurance services and accident assistance functions are not provided
Solution Approach 1:
The in-vehicle infotainment system is transformed into a multi-functional platform that combines traditional entertainment and navigation with insurance services and accident assistance. The system includes modules for accident detection, claim filing, repair shop location, and automated notification to insurance companies, allowing a single system to serve multiple purposes including entertainment, navigation, and insurance management.
2Productivity
If manual accident reporting and claims processing procedures are used, then users can report accidents, but the process is time-consuming and requires multiple external steps
Solution Approach 1:
The system performs preliminary actions by automatically detecting accidents through sensors, pre-collecting vehicle and accident information, and automatically notifying insurance companies. This eliminates the need for users to manually gather information and file claims step-by-step, as the system has already prepared and submitted the necessary data immediately upon accident detection.
Solution Approach 2:
The system enables self-service by allowing users to file claims, locate repair shops, and receive notifications directly through the in-vehicle interface without requiring external assistance. The automated accident detection and information collection features allow the system to serve itself in gathering and submitting claim data, reducing user burden and processing time.
3Measurement precision
If comprehensive accident information collection is performed, then accurate claims processing is achieved, but the system complexity and data management requirements increase
Solution Approach 1:
The system merges multiple data collection functions into a single integrated platform. It combines sensor data from accident detection systems, vehicle information from onboard computers, user input through the infotainment interface, and communication with insurance companies, all within one unified system that manages and processes the combined information stream.
Data Source
AI summary
A vehicle is engineered in which a piece of hardware, an in-vehicle display, is installed and through which an insured may interface with various insurance modules. The in-vehicle display presents various pieces of graphical user interface to assist the insured in operating the vehicle depending on driving exigencies and circumstances, so as to improve vehicle technologies.