Vehicle Feature Engagement Notification System
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Solution Overview
Problem
Vehicles lack effective methods to engage users with available features, leading to underutilization and potential user confusion about how to operate these features.
Innovation Solution
A method that identifies vehicle engagement features, sends trigger information to the vehicle, and transmits notifications to users, including operating instructions, to detect and encourage usage, utilizing vehicle system modules and remote servers for tracking and notification.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If vehicles provide multiple features, then vehicle functionality and capability are improved, but user awareness and utilization of these features deteriorate
Solution Approach 1:
The system performs preliminary actions by proactively notifying users about available vehicle features before the user attempts to use them. The notification system sends advance information about features that can be utilized, allowing users to be aware of functionality beforehand rather than discovering it through trial and error.
Solution Approach 2:
The system implements feedback mechanisms by tracking user interactions with vehicle features and using this information to send targeted notifications. The backend server receives usage data from vehicle system modules and uses this feedback to determine which features to promote to users, creating a closed-loop system that adapts to user behavior.
2Adaptability or versatility
If vehicles provide multiple features, then vehicle functionality is improved, but user confusion about operation increases
Solution Approach 1:
The notification system acts as an intermediary between the vehicle's feature set and the user. Rather than directly presenting all features to the user (which causes confusion), the intermediary selectively communicates information about relevant features through notifications, filtering and prioritizing information to reduce cognitive load.
Solution Approach 2:
The system applies local quality by providing context-specific information to users based on their current situation and usage patterns. Instead of providing generic information about all features, the system tailors notifications to specific features that are relevant to the user's current needs or usage context.
3Productivity
If the system sends notifications about vehicle features, then user engagement is improved, but system complexity increases
Solution Approach 1:
The system is segmented into distinct functional components: a notification manager for sending notifications, vehicle system modules for tracking usage, and a backend server for coordinating communication. This segmentation allows each component to handle specific tasks independently, managing complexity through modular architecture rather than a monolithic system.
Solution Approach 2:
The backend server performs multiple functions including receiving usage data from various vehicle systems, processing this information, and sending appropriate notifications to users. This multi-functionality reduces overall system complexity by consolidating coordination tasks in a single component rather than requiring separate systems for each function.
Data Source
AI summary
A system and method of assisting user engagement of vehicle features, the method including: identifying a vehicle engagement feature from a plurality of vehicle engagement features; sending vehicle feature trigger information to a vehicle, the vehicle feature trigger information being information used to detect an occurrence of a vehicle feature trigger that corresponds to the identified vehicle engagement feature; transmitting a vehicle feature engagement notification to a vehicle user of the vehicle, the vehicle feature engagement notification including vehicle feature operating instructions and/or a vehicle feature availability notification; and receiving a vehicle feature usage indicator, the vehicle feature usage indicator indicating that the vehicle user has engaged the identified vehicle engagement feature, wherein the vehicle feature usage indicator is generated by a vehicle system module (VSM) of the vehicle in response to detection of the occurrence of the vehicle feature trigger at the vehicle.