User-configurable vehicle indicator for on-demand transport

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Solution Overview

Problem

Existing on-demand service systems lack the ability to dynamically and personally configure indication devices for users, such as lighting or display devices on vehicles, to clearly identify assigned vehicles during service provision, leading to confusion and inefficiency.

Innovation Solution

A system that allows users to configure indication devices with specific colors, patterns, illumination sequences, text, visual content, and audio through a user interface, which are then transmitted to the driver's device to control the indication device, ensuring personalized and recognizable vehicle identification.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If a standard indication device is used without user configuration options, then the device complexity is low, but the user experience and vehicle recognizability are poor

Engineering Contradiction:
Improvevehicle identification personalizationVSAvoidindication device configuration system
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The indication device transitions from a static, fixed-function device to a dynamic, user-configurable device. Users can modify colors, patterns, illumination sequences, and display content based on their preferences, allowing the device to adapt its behavior and appearance dynamically while maintaining a consistent hardware structure.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system enables changes in multiple parameters of the indication device including color, illumination intensity, pattern, sequence, and display content without altering the fundamental device architecture. These parameter changes allow personalized vehicle identification while using the same underlying hardware platform.

Inventive Principle:
Principle #35Parameter changes

2Reliability

If user configuration options are added to the indication device, then the vehicle identification becomes more recognizable and personalized, but the device complexity increases

Engineering Contradiction:
Improvevehicle identification accuracyVSAvoidconfiguration transmission system
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system implements a feedback loop where user preferences are captured, transmitted to the service provider's device, and then applied to control the indication device. This feedback mechanism ensures that the vehicle identification accurately reflects user preferences while using an established communication infrastructure.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The service provider's device acts as an intermediary between the user's configuration preferences and the indication device. It receives configuration data from the user device, processes it, and transmits control signals to the indication device, simplifying the overall system architecture by using an existing intermediary component.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Ease of operation

If the indication device is dynamically configured during service, then the user experience is enhanced, but the service provisioning process becomes more complex

Engineering Contradiction:
Improveuser experienceVSAvoidservice provisioning system
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

User preferences for indication device configuration are captured and stored in advance, before the actual service provision occurs. This preliminary configuration allows the indication device to be automatically customized when the service provider arrives, enhancing user experience without adding complexity to the real-time service interaction.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The service provider's device serves multiple functions: it acts as a communication interface for receiving user preferences, a processing unit for configuring the indication device, and a control device for transmitting configuration data. This multi-functionality reduces the need for separate dedicated components, simplifying the overall system while enabling dynamic configuration.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS11720982B2User-configurable indication device for use with an on-demand transport service
Publication Date: 2023.08.08 UBER TECHNOLOGIES INC
  • US11720982B2 patent drawing
  • US11720982B2 patent drawing
  • US11720982B2 patent drawing

AI summary

A computer system identifies a service provider from a plurality of service providers to fulfill a request for a transport service from a user device of a user. The service provider operates a vehicle equipped with an indicator device. The computer system obtains an output configuration associated with the user, monitors location information of a provider device of the service provider, detects a state change of the transport service based on the location information of the provider device, and, in response to detecting the state change, communicates with the provider device to cause the indicator device to display the output configuration of the user.