Vehicle Mobile Ordering Timing Control
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Solution Overview
Problem
Users ordering items through mobile systems often face delays due to the time required for selection and preparation, leading to waiting issues when arriving at the shop.
Innovation Solution
An information processing device calculates a third time length including the time for user selection and shop preparation, then proposes to the user to start ordering this time back from their estimated arrival, ensuring the item is prepared before they arrive.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the user orders an item through mobile ordering system, then the convenience of ordering is improved, but the waiting time for item preparation increases
Solution Approach 1:
The system calculates the total time required for ordering and preparation in advance, then proposes to the user to start ordering at a specific time before arrival. This preliminary time calculation and scheduling ensures that the item will be prepared before the user arrives, eliminating waiting time while maintaining the convenience of mobile ordering.
2Productivity
If the shop prepares the item quickly, then the productivity is improved, but the accuracy of timing coordination with user arrival deteriorates
Solution Approach 1:
The system incorporates feedback loops where the control unit receives information about the user's arrival time estimation and adjusts the ordering proposal accordingly. By continuously monitoring and adjusting based on actual arrival times, the system achieves both quick preparation and accurate timing coordination.
Data Source
AI summary
An information processing device that provides information to a user traveling in a vehicle. The information processing device includes a control unit that calculates a third time length including at least a first time length and a second time length. The first time length is a time required from the time the user starts selecting an item to order using the mobile ordering system of a first shop on a route to the destination of the user to the time the operation to order the item is completed. The second time length is a time required for the first shop to prepare the item after an order is accepted. The control unit also proposes to the user to start ordering with the first shop using the mobile ordering system by the time that is the third time length back from the estimated time of user's arrival at the first shop.