Remote Vehicle Support Relay Allocation for Scalable Operation

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Solution Overview

Problem

Existing remote support systems for vehicles lack flexibility in adapting communication configurations based on the scale of the system, and there is a need for improved adaptability and sustainability in resource allocation and communication relay to maintain functionality.

Innovation Solution

A remote support system comprising a management device and relay devices that can be selectively added or removed to accommodate scale changes, with the management device handling resource selection and the relay devices relaying communication between the vehicle and a remote support terminal, allowing for high-speed data transfer and data recording.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Device complexity

If a unified remote support device performs both management functions and communication relay, then device complexity is reduced, but adaptability to scale changes deteriorates

Engineering Contradiction:
Improvesystem structureVSAvoidscalability
Core Design Contradiction:
Device complexityVSAdaptability or versatility

Solution Approach 1:

The system is divided into two functional segments: a management device that handles support requests and resource allocation, and relay devices that handle communication data transmission. This segmentation allows independent scaling of each component based on system requirements, resolving the contradiction between simplified structure and adaptability.

Inventive Principle:
Principle #1Segmentation

2Device complexity

If relay devices are fixed in number, then system configuration is simplified, but function sustainability deteriorates when devices fail

Engineering Contradiction:
ImproveconfigurationVSAvoidfunction sustainability
Core Design Contradiction:
Device complexityVSReliability

Solution Approach 1:

The relay device configuration is made dynamic through a selection mechanism that can choose from multiple candidate relay devices based on current system state, device availability, and communication requirements. This allows the system to adapt to device failures or maintenance scenarios while maintaining functionality.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

Multiple candidate relay devices are deployed as functional copies, where each device can potentially perform the same communication relay function. This redundancy ensures that if one relay device fails, others can take over, maintaining system sustainability without requiring complex reconfiguration.

Inventive Principle:
Principle #26Copying

3Reliability

If multiple relay devices are deployed for redundancy, then function sustainability is improved, but device complexity increases

Engineering Contradiction:
Improvefunction sustainabilityVSAvoidsystem configuration
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The management device automatically performs selection and allocation of relay devices based on predefined criteria and real-time system state, without requiring manual intervention or complex configuration management. This self-service approach handles the complexity of managing multiple relay devices automatically, maintaining reliability while keeping operational complexity manageable.

Inventive Principle:
Principle #25Self-service

Data Source

PatentEP4648475A1Remote support system and management method
Publication Date: 2025.11.12 TOYOTA JIDOSHA KK
  • EP4648475A1 patent drawingFigure 1
  • EP4648475A1 patent drawingFigure 2
  • EP4648475A1 patent drawingFigure 3(A)~3(B)

AI summary

A remote support system (1) for remote support of a moving body (100) includes a management device (300) and one or more relay devices (400) different from the management device (300). The management device (300) is configured to receive a support request (REQ) transmitted from the moving body (100) and select a support resource required for the remote support. The one or more relay devices (400) are configured to relay data communication performed during the remote support between the moving body (100) and a remote support terminal (200).