Vehicular Automated Communication System for Contactless Ordering
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Solution Overview
Problem
Existing vehicular communication systems face challenges in providing efficient and comfortable communication between drivers and external systems, especially in adverse weather conditions or noisy environments, and often require drivers to manually interact with external systems for ordering or transactions.
Innovation Solution
A vehicular communication system equipped with an electronic control unit and wireless communication module that enables wireless communication with external systems within a threshold distance, allowing for hands-free, two-way communication through vehicle audio systems and infotainment displays for ordering and payment processes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If drivers manually interact with external systems for ordering or transactions, then communication can be established, but driver burden and communication difficulty increase
Solution Approach 1:
The system enables automated communication where the vehicle's audio system and infotainment display automatically establish contactless communication with external systems. The driver simply needs to approach the external system, and the vehicle handles the communication, ordering, and transaction processes autonomously without requiring manual driver interaction.
Solution Approach 2:
The patent replaces manual mechanical interaction (drivers physically exiting vehicles or manually operating controls) with automated electronic communication systems. The vehicle's audio system and display screen automatically transmit and receive signals, substituting the need for drivers to manually interact with external ordering or transaction systems.
2Reliability
If drivers communicate with external systems in adverse weather or noisy environments, then transactions can occur, but communication clarity deteriorates
Solution Approach 1:
The vehicle's audio system serves as an intermediary between the driver and the external system. It transmits the driver's speech clearly to the external system and plays back external communications, eliminating the need for direct outdoor communication that would be affected by adverse weather or noise.
Solution Approach 2:
The vehicle enclosure acts as a protective shell, allowing communication to occur inside the protected environment. The audio system transmits voices through the vehicle enclosure to the external system, shielding the driver from adverse environmental factors while maintaining communication reliability.
3Ease of operation
If drivers leave their vehicle to interact with external systems, then direct communication is possible, but driver safety and convenience decrease
Solution Approach 1:
The vehicle's infotainment display and audio system automatically handle communication with external systems. The driver remains in the vehicle while the system autonomously displays menus, transmits orders, and processes transactions, eliminating the need for the driver to exit the vehicle.
Solution Approach 2:
The patent replaces the mechanical action of the driver exiting the vehicle with automated electronic communication. The infotainment display and audio system electronically transmit information and commands to the external system, substituting the physical act of leaving the vehicle for automated digital interaction.
Data Source
AI summary
A vehicular communication system includes an electronic control unit (ECU) at a vehicle. When the vehicle is within a threshold distance of a venue, the vehicular communication system is in wireless communication with a communication device at the venue. The communication device wirelessly communicates information to the vehicle. The communicated information includes information related to at least one of a product or service provided at the venue. Based at least in part on processing at the ECU of the communicated information, a customer order from an occupant of the vehicle is wirelessly transmitted from the vehicle to the communication device at the venue.