Automated Venue Data Correction via Phone Verification

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Solution Overview

Problem

Electronic publication systems often contain errors in venue data such as operational details, which are not timely updated or accurate, leading to incorrect information being displayed across multiple platforms, causing inconvenience to users and affecting business operations.

Innovation Solution

An apparatus and method that includes a scanning module to extract operational details, a query module to detect errors through automated contact with venue representatives, and an audio module to communicate and receive corrections, with a correction module that initiates updates based on responses, ensuring accurate and timely data correction.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If automated phone verification is implemented to detect errors in venue data, then data accuracy is improved, but system complexity and implementation cost increase

Engineering Contradiction:

Improvedata accuracyVSAvoidsystem complexity

Core Design Contradiction:

ReliabilityVSDevice complexity

Solution Approach 1:

The patent introduces an automated phone verification system as an intermediary between the electronic publication system and venue representatives. This intermediary automatically extracts operational details, verifies them through phone calls, and updates the data without human intervention, thereby improving data accuracy while managing system complexity through automation.

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The system enables venue representatives to self-verify their operational details through automated phone calls. The representative receives automated calls with pre-recorded questions about their venue's operational status and provides responses automatically, allowing the system to verify data accuracy without requiring manual intervention from the venue owner.

Inventive Principle:

Principle #25Self-service

2Reliability

If manual verification of venue data is performed, then data accuracy can be improved, but time consumption and labor costs increase

Engineering Contradiction:

Improvedata accuracyVSAvoidtime consumption

Core Design Contradiction:

ReliabilityVSLoss of time

Solution Approach 1:

The patent replaces manual verification processes with an automated phone verification system. Instead of human operators manually calling venue representatives to verify operational details, the system uses automated phone extraction technology to extract, verify, and update venue data automatically, significantly reducing time consumption while maintaining data accuracy.

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system performs preliminary extraction of operational details from the electronic publication system before verification. By pre-identifying which venue data requires verification and preparing verification questions in advance, the system streamlines the verification process and reduces overall time consumption compared to ad-hoc manual verification.

Inventive Principle:

Principle #10Preliminary action

3Reliability

If frequent updates of venue data are performed, then data freshness is improved, but system resource consumption increases

Engineering Contradiction:

Improvedata freshnessVSAvoidsystem resource consumption

Core Design Contradiction:

ReliabilityVSUse of energy by moving object

Solution Approach 1:

The patent implements periodic verification of venue data through automated phone calls at scheduled intervals. Instead of continuously monitoring and updating all venue data, the system periodically contacts venue representatives to verify operational details, maintaining data freshness while conserving system resources by updating only when necessary.

Inventive Principle:

Principle #19Periodic action

Solution Approach 2:

The system applies verification selectively to specific venue data that requires updates rather than uniformly verifying all venue information. By identifying and verifying only the operational details that have changed or are most critical for accuracy, the system maintains data freshness while reducing overall system resource consumption.

Inventive Principle:

Principle #3Local quality

Data Source

PatentUS10282435B2Apparatus, method, and storage medium for automatically correcting errors in electronic publication systems

Publication Date: 2019.05.07 AIRBNB INC

AI summary

An apparatus that includes: a scanning module that electronically extracts operational details relating to one or more venues from venue data published on one or more electronic publication systems; a query module that provides a query for detecting errors in the extracted operational details using automated contact with a venue representative of the one or more venues; an audio module that communicates to the venue representative an electronically-controlled audio script based on the query, and receives from the venue representative, responses to the audio script; and a correction module that automatically initiates error correction of the operational details in response to errors detected using the responses received from the venue representative.