Event-Venue Privilege Issuance With Consumption-Triggered Unlocking
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Solution Overview
Problem
There is a need to enhance cooperative utilization between event venues and surrounding commercial facilities, as existing systems do not effectively promote customer exchange between these entities.
Innovation Solution
A privilege information issuing apparatus and system that provides first and second privilege information to users who have entered an event venue, with the second privilege information being conditional on a consumption action in the first facility, along with a notification system to inform users of the availability conditions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If privilege information is provided only through traditional coupon distribution methods, then implementation simplicity is maintained, but cooperative utilization between event venues and commercial facilities remains insufficient
Solution Approach 1:
The privilege information is segmented into multiple types (first privilege information for immediate use, second privilege information for future use after consumption action). This segmentation allows the system to provide differentiated privileges to users based on their consumption behavior, thereby enhancing cooperative utilization between event venues and commercial facilities without requiring a completely new complex system
Solution Approach 2:
The system performs preliminary actions by providing first privilege information to users at the time of event venue entry, before they engage in consumption actions. This preliminary provision of privileges encourages users to perform consumption actions at surrounding commercial facilities, thereby promoting cooperative utilization in advance while maintaining relatively simple system operations
2Productivity
If no conditional privilege system is implemented, then system simplicity is maintained, but customer motivation for consumption actions is insufficient
Solution Approach 1:
The privilege system is made dynamic by introducing availability conditions that change based on user consumption actions. The second privilege information is initially unavailable and becomes available only after users perform consumption actions using the first privilege information. This dynamic mechanism motivates customers to engage in consumption actions while the system manages complexity through automated condition-based transitions
Solution Approach 2:
The system implements feedback mechanisms where the availability of second privilege information depends on the completion of consumption actions. This feedback loop motivates users to perform consumption actions at commercial facilities, as their privilege access is directly tied to their spending behavior, thereby increasing productivity without requiring overly complex manual management
3Reliability
If biometric authentication is used for event venue entry, then security is improved, but integration with commercial facility privilege systems becomes more complex
Solution Approach 1:
The biometric authentication system is designed with universality to serve multiple functions: it authenticates users at the event venue entry point and simultaneously links them to the privilege information system for commercial facilities. This multi-functionality allows the same authentication mechanism to drive both security and commercial engagement without requiring separate complex integration systems
Solution Approach 2:
The privilege information issuing apparatus acts as an intermediary that bridges the biometric authentication system and the commercial facility privilege system. It receives authentication results from the biometric system and automatically issues appropriate privilege information, thereby simplifying the integration complexity while maintaining high security through reliable biometric verification
Data Source
AI summary
A privilege information issuing apparatus includes: an issuing unit that issues, for a user who has purchased entry qualification information that enables the user to enter an event venue through identity authentication, first privilege information that can be used in a first facility which is any one of a first commercial facility inside the event venue and a second commercial facility in a neighborhood of the event venue and second privilege information in which an availability condition has been set, the availability condition being a condition that the second privilege information is able to be used in a second facility, by a consumption action using the first privilege information being carried out in the first facility; and a notification unit that notifies a terminal of the user of a set of the first and second privilege information and the availability condition set in the second privilege information.