Verified Caller Identity Detection for Real-Time Call Security
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Solution Overview
Problem
Existing systems fail to detect and mitigate potential security threats during incoming interaction sessions, such as phone calls, until after the session is terminated, exposing users to increased security risks and inefficiencies.
Innovation Solution
A computer-based system that utilizes machine learning algorithms to automatically detect triggering conditions during interaction sessions, verify the association between a phone number and an entity, and execute security actions to prevent information extraction, notifying secondary devices if the association is invalid.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If verification of phone number association is performed during the interaction session, then security against information extraction attacks is improved, but system complexity increases due to real-time detection and verification requirements
Solution Approach 1:
The system performs preliminary actions by obtaining verified identity information before the interaction session begins. The identity verification is completed in advance, and the verified identity is stored for use during the session. This eliminates the need for complex real-time verification mechanisms during the call, as the authentication has already been established beforehand.
Solution Approach 2:
The patent introduces an intermediary identity verification system that acts as a mediator between the communication parties. This intermediary system handles the complex verification process separately, allowing the main communication system to simply check against pre-verified identity information. The intermediary component absorbs the complexity of verification while providing a simple interface for the primary system.
2Measurement precision
If real-time detection of identity verification is implemented during interaction sessions, then detection precision of security threats is improved, but response time is reduced due to immediate action requirements
Solution Approach 1:
Identity verification is performed as a preliminary action before the interaction session starts. The system obtains and validates identity information in advance, storing the verified identity for quick reference during the session. This eliminates the need for time-consuming verification checks during the call, as the authentication status is already determined.
Solution Approach 2:
The system implements feedback mechanisms where the verified identity information is continuously referenced during the interaction session. The system monitors the interaction against the pre-verified identity, providing immediate feedback if discrepancies are detected. This allows for rapid response to potential security threats without requiring complex real-time verification processes.
Data Source
AI summary
In some embodiments, the present disclosure provides an exemplary method that may include steps of receiving a permission indicator identifying a permission by the first user to detect calls being received by the computing device; receiving an indication of a particular call being received from a second user at a particular phone number; detecting a triggering condition to verify when the particular phone number is associated with the particular entity; instructing the computing device to execute a computer routine to verify when the particular phone number is associated with the particular entity; receiving an indication from the computer routine when the particular phone number is not associated with the particular entity; instructing the computing device to perform at least one security action; and instructing to notify a second computing device associated with the particular entity with information pertaining to the particular call.