Verified Entity Communication System with Question Ranking

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Solution Overview

Problem

Conventional approaches to communicating with public figures are inefficient and often unsuccessful, as users face challenges in finding verified contact information and receiving relevant responses, with existing methods being tedious and ineffective.

Innovation Solution

A system that identifies verified entities through a verification process, ranks questions based on criteria such as reputation, popularity, and time, and provides access to responses from these entities, enabling efficient communication and interaction within a social networking system.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If conventional approaches are used to contact public figures, then users can search for contact information and previous interviews, but the process is tedious and often unsuccessful

Engineering Contradiction:
Improveease of contacting public figureVSAvoidtime spent searching for contact information
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system introduces a social networking system as an intermediary platform between users and public figures. Instead of users directly searching for contact information, the intermediary system provides a streamlined interface where users can ask questions that are automatically routed to verified public figures, eliminating the tedious manual search process.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system performs preliminary verification of public figures before they can receive questions. By establishing a verification process in advance, the system ensures that only authenticated public figures can interact with users, pre-filtering the contact process and eliminating time-wasting searches for unverified contact information.

Inventive Principle:
Principle #10Preliminary action

2Loss of information

If users search for previous interviews and articles, then they can find existing content, but the same or similar questions may not have been presented to the public figure

Engineering Contradiction:
Improverelevance of found informationVSAvoidability to ask new questions
Core Design Contradiction:
Loss of informationVSAdaptability or versatility

Solution Approach 1:

The system transforms the static archive of previous interviews into a dynamic Q&A platform. Instead of users searching through fixed historical content, the system enables real-time question submission where questions are dynamically routed to verified public figures based on current user needs, allowing for adaptable and relevant interactions.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system implements a feedback mechanism where user questions are directly fed to verified public figures who provide real-time responses. This feedback loop ensures that users receive answers to their specific questions rather than being limited to pre-existing content, maintaining high relevance and adaptability.

Inventive Principle:
Principle #23Feedback

3Reliability

If conventional approaches are used, then users can access public figures through traditional channels, but the public figure does not respond with an answer

Engineering Contradiction:
Improveresponse rate from public figureVSAvoidease of receiving response
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system performs preliminary verification of public figures to ensure they are authenticated before allowing them to receive questions. This pre-verification step establishes a reliable communication channel, increasing the likelihood that verified public figures will respond to questions submitted through the system.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The social networking system acts as an intermediary that facilitates reliable communication between users and verified public figures. The intermediary platform manages the question-routing process and ensures that questions reach the appropriate verified public figures, improving response rates compared to direct conventional contact methods.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS10268650B2Systems and methods for providing communications to and from verified entities
Publication Date: 2019.04.23 META PLATFORMS INC
  • US10268650B2 patent drawing
  • US10268650B2 patent drawing
  • US10268650B2 patent drawing

AI summary

Systems, methods, and non-transitory computer-readable media can identify a verified entity who is verified based on a verification process. A set of questions directed to the verified entity can be received from a set of question providers. The set of questions can be ranked based on question ranking criteria. At least one response to at least one question in the set of questions can be received from the verified entity. Access to the at least one response can be provided.