Video Call Chat Bot Integration via Mediator Server
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Solution Overview
Problem
Current communication devices lack the ability to seamlessly integrate a chat bot as a participant in video calls, limiting the interactive and responsive capabilities during video communications.
Innovation Solution
A method and system that allows a chat bot to be invited and displayed on a video call screen, where it can respond to voice or video inputs by transmitting command lines to a server and receiving responses to be outputted during the video call, utilizing wake-up words for bot invocation and response requests.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a chat bot is integrated as a participant in video calls, then interactive and responsive capabilities are enhanced, but device complexity increases
Solution Approach 1:
The patent introduces a bot management server as an intermediary that handles bot invitation, management, and response coordination. This server acts as a mediator between the video call system and the chat bot, managing bot participation without requiring complex integration logic in the terminal devices themselves. The server receives bot invitation requests, manages bot states, and coordinates responses, thereby enhancing interactive capabilities while isolating system complexity in a dedicated management component.
Solution Approach 2:
The chat bot is designed as a multi-functional participant that can perform various tasks including translation, location services, content sharing, and general conversation. The bot system uses a universal architecture where a single bot instance can handle multiple types of requests and provide diverse services during video calls, enhancing versatility without requiring separate specialized systems for each function.
2Ease of operation
If multiple video streams are rendered simultaneously for bot and users, then bot participation is visualized, but processing resources increase
Solution Approach 1:
The patent implements local quality by rendering different video streams with different qualities or resolutions based on their importance and size. The bot video stream may be rendered at a lower resolution or in a smaller area compared to main user video streams, while still being visible and functional. This allows the bot to be visualized on the screen without all video streams consuming equal processing resources, optimizing energy usage while maintaining bot participation visibility.
3Loss of time
If bot response time is reduced for real-time interaction, then responsiveness is improved, but processing speed requirements increase
Solution Approach 1:
The patent implements preliminary action by having the bot management server pre-process and prepare bot responses before they are needed during the video call. The server can pre-load translation data, location information, or other response content based on anticipated user needs or previous interactions. This preprocessing reduces the actual response time during the call by having information ready in advance, thereby improving responsiveness without requiring extremely high processing speeds during the critical interaction moment.
Data Source
AI summary
A method, a system, and a non-transitory computer-readable record medium for providing a communication using a video call bot are disclosed. A video call method implemented by a computer apparatus, may include: in response to a request for inviting a chat bot to a video call in which a plurality of users comprising a user of the computer apparatus participate, displaying the chat bot on a display screen for the video call; transmitting, to a server, a command line that is associated with the chat bot and is extracted from an a voice input that is input to the computer apparatus during the video call; and in response to the command line, outputting a response to the command line through the chat bot that participates in the video call.