Real-Time Video Content Moderation via Machine Learning

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Solution Overview

Problem

Existing video conferencing technologies lack effective mechanisms for real-time content moderation and trust and safety features, particularly in identifying and mitigating inappropriate or harmful content such as swearing, offensive language, gestures, and pornographic material during live video streams.

Innovation Solution

Implementing a content moderation application that utilizes predictive models and machine learning to detect inappropriate content, allowing for real-time editing, obfuscation, or removal, and enabling moderators to restrict user access and interactions based on customizable settings and thresholds.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If real-time content moderation is implemented in video conferences, then trust and safety are improved, but system complexity increases

Engineering Contradiction:
Improvetrust and safetyVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent introduces a content moderation application as an intermediary component between the video conferencing system and users. This mediator automatically detects inappropriate content using machine learning models and filters harmful material before it reaches participants, thereby improving trust and safety without requiring direct human intervention in every interaction

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system implements self-service content moderation through automated machine learning models that continuously analyze video, audio, and text content in real-time. The models automatically identify and flag inappropriate content such as swearing, offensive language, gestures, and pornographic material without requiring manual review for every instance, reducing the burden on human moderators while maintaining high safety standards

Inventive Principle:
Principle #25Self-service

2Measurement precision

If machine learning models are used for content detection, then detection accuracy is improved, but processing time increases

Engineering Contradiction:
Improvedetection accuracyVSAvoidprocessing time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The patent employs machine learning models that have been pre-trained on extensive datasets of inappropriate content patterns. This preliminary training allows the models to quickly recognize and detect harmful content in real-time during video conferences without requiring complex analysis during live processing, thus maintaining both high detection accuracy and acceptable processing speed

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system replaces manual content review mechanisms with automated machine learning-based detection. The ML models process video, audio, and text content algorithmically, substituting human moderators' manual analysis with automated computational processes that can handle multiple content streams simultaneously with consistent accuracy and reduced processing time

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Object-generated harmful factors

If automated content filtering is implemented, then harmful content removal is improved, but false positives increase

Engineering Contradiction:
Improveharmful content removalVSAvoidfalse positives
Core Design Contradiction:
Object-generated harmful factorsVSLoss of information

Solution Approach 1:

The patent implements feedback mechanisms where content moderation decisions are continuously evaluated and refined. The machine learning models receive feedback from moderator reviews and user reports, allowing them to learn from false positives and improve their detection accuracy over time. This feedback loop enables the system to distinguish between genuinely harmful content and legitimate expressions that may trigger false alarms

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS11909783B2Providing trust and safety functionality during virtual meetings
Publication Date: 2024.02.20 ZOOM COMMUNICATIONS INC
  • US11909783B2 patent drawing
  • US11909783B2 patent drawing
  • US11909783B2 patent drawing

AI summary

Techniques for providing trust and safety functionality during virtual meetings are provided. In an example, a method includes establishing a video conference between client devices. The method includes receiving, from a first client device of the client devices, a stream corresponding to the video conference and including one or more items of content. The method further involves applying, to the stream, a machine learning model that is trained to identify inappropriate or harmful content in the stream. The method further includes determining, via the machine learning model, that an item of content in the stream is inappropriate or harmful. The method further includes editing the stream to remove the item of content. The method further includes transmitting the edited stream to the client devices.