Video Disturbance Detection via Biometric Analysis

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Solution Overview

Problem

Video communications are prone to disturbances such as coughs, sneezes, lack of eye contact, and other visual and auditory distractions that can negatively impact the communication experience, especially in professional settings like contact centers or video conferences.

Innovation Solution

A system and method for detecting disturbances in video communications by analyzing biometric information and media streams to identify visual and audible disturbances, allowing for real-time correction or feedback to participants to mitigate these issues, including replacing disturbances with background noise or prerecorded frames to maintain a smooth communication experience.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If video component is added to communication, then communication depth and participant awareness are improved, but susceptibility to visual disturbances increases

Engineering Contradiction:
Improvecommunication depthVSAvoidvisual disturbances
Core Design Contradiction:
Loss of informationVSObject-affected harmful factors

Solution Approach 1:

The patent introduces an intermediary system that processes video streams between capture and transmission. This intermediary detects disturbances through biometric analysis and visual processing, then applies corrections by replacing disturbed frames with prerecorded alternatives or applying smoothing filters, thereby mediating between the raw video signal and the final transmitted stream

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system implements feedback by analyzing the video stream in real-time, detecting disturbances through biometric information and visual analysis, and automatically applying corrections. The system also provides feedback to participants about detected disturbances, enabling them to adjust their behavior to reduce future disturbances

Inventive Principle:
Principle #23Feedback

2Reliability

If real-time disturbance detection and correction is implemented, then communication quality is improved, but system complexity increases

Engineering Contradiction:
Improvecommunication qualityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent segments the disturbance detection and correction process into distinct functional modules: biometric information reception, visual disturbance identification, correction decision-making, and frame replacement or smoothing operations. This segmentation allows each module to be optimized independently and facilitates real-time processing through parallel operation of separate functions

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system performs preliminary actions by capturing prerecorded frames of participants during disturbance-free periods. These prerecorded frames are stored and readily available for immediate substitution when disturbances are detected, eliminating the need for complex real-time synthesis or retrieval operations during correction

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11140359B2Disturbance detection in video communications
Publication Date: 2021.10.05 AVAYA INC
  • US11140359B2 patent drawing
  • US11140359B2 patent drawing
  • US11140359B2 patent drawing

AI summary

Embodiments disclosed herein provide systems, methods, and computer-readable media for detecting disturbances in a media stream from a participant on a communication. In a particular embodiment, a method provides receiving biometric information indicating a motion of the participant and determining that the motion indicates a visual disturbance in a video component of the first media stream. The method further provides identifying the visual disturbance in the video component of the first media stream and removing the visual disturbance from the video component of the first media stream.