Single Sign-On Management for Video Conference and Text Chat Systems

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Solution Overview

Problem

Users of TV conference and text chat systems need to manage separate IDs and passwords for each system, making it inconvenient to switch between services and requiring multiple authentications.

Innovation Solution

An information processing apparatus that enables communication between different transmission terminals by using a single set of identification information, allowing users to log into one system and access another system without needing to input the specific ID of that system, through a connection request mechanism that acquires and transmits corresponding identification information.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If separate authentication systems are used for TV conference and text chat systems, then system security and independence are maintained, but user convenience and operational simplicity deteriorate due to requiring multiple IDs and passwords

Engineering Contradiction:
ImproveUser convenience in accessing multiple systemsVSAvoidNumber of authentication credentials to manage
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent merges separate authentication systems by allowing a user ID from one system (e.g., text chat) to be used for accessing another system (e.g., TV conference). The management server correlates user IDs across different systems, enabling single-sign-on functionality where authentication in one system grants access to other systems without requiring separate credentials.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The user ID is designed to have universal functionality across multiple independent systems. Instead of having system-specific credentials, a single user ID can authenticate and identify the user in both text chat and TV conference systems, making the authentication mechanism multi-functional and system-agnostic.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Productivity

If multiple independent systems are maintained, then system autonomy and security are preserved, but time efficiency and productivity worsen due to repeated authentication requirements

Engineering Contradiction:
ImproveTime efficiency in switching between servicesVSAvoidTime spent on multiple authentications
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary authentication by verifying the user ID against the management server before allowing access to any service. This preliminary action establishes the user's identity and permissions once, and subsequent service accesses are granted based on this pre-established authentication, eliminating the need for repeated authentication processes.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The management server acts as an intermediary between the user and multiple independent systems. Instead of the user directly authenticating with each system, the management server mediates the authentication process by correlating user IDs and granting access permissions, thereby reducing authentication time and simplifying the user experience.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Adaptability or versatility

If separate user identification systems are used for different services, then service independence is maintained, but adaptability and versatility worsen due to inability to access services across systems

Engineering Contradiction:
ImproveAbility to access multiple services with single credentialsVSAvoidStructure of identification management
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The management server serves as an intermediary that correlates user IDs across different systems. When a user attempts to access a service, the management server verifies the user ID and grants access if the correlation is successful, enabling cross-service adaptability without requiring changes to the underlying independent system structures.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The user ID structure is designed to be universal, allowing the same identifier to function across multiple independent systems. This universality enables users to access text chat, TV conference, and other services with a single set of credentials, greatly enhancing system versatility and user adaptability.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS20240297885A1Text chat management system connected to a video conference management system
Publication Date: 2024.09.05 RICOH CO LTD
  • US20240297885A1 patent drawing
  • US20240297885A1 patent drawing
  • US20240297885A1 patent drawing

AI summary

An information processing apparatus includes a first communications connector configured to implement first data communications connection between a first transmission terminal specified by first identification information and a second transmission terminal specified by second identification information when authentication of the first transmission terminal is established, an identification information acquisition part configured to acquire third identification information and fourth identification information by referring to correspondence information registering the third identification information in association with the first identification information, and the fourth identification information in association with the second identification information when acquiring a second data communications connecting request including the first identification information and the second identification information from the first transmission terminal, and a connection request part configured to transmit the second data communications connecting request together with the third identification information and the fourth identification information acquired by the identification information acquisition part to another information processing apparatus.