Video Tone Delivery for Robocall Multimedia Integration

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Solution Overview

Problem

Current telecommunication systems do not enable the seamless delivery and playback of multimedia content, such as video clips or audiovisual advertisements, during robocalls or other telephonic communications, limiting the ability of marketers and callers to convey rich media content to subscribers.

Innovation Solution

The system allows callers to associate and deliver multimedia content with incoming communications, enabling playback on the recipient's device or companion devices, either upon call acceptance or for later retrieval, using a networked database for content storage and streaming, and integrating multimedia content into the call experience as a 'video tone' or picture-in-picture display.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If traditional audio-only robocall systems are used, then system simplicity is maintained, but the ability to convey audiovisual content is limited

Engineering Contradiction:
Improveability to convey audiovisual contentVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system divides multimedia content delivery into separate functional modules: a database module for storing content, a communication module for receiving calls, and a playback module for delivering content. This segmentation allows the system to handle audiovisual content while maintaining manageable complexity through modular architecture.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system is designed to handle multiple types of communications (voice calls, text messages) and multiple types of content (audio, video, images) through a unified platform. The same infrastructure supports both traditional robocalls and new multimedia content delivery, making the system versatile without requiring completely separate systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Loss of information

If multimedia content is delivered with incoming communications, then communication richness is improved, but data transmission requirements increase

Engineering Contradiction:
Improveinformation completenessVSAvoiddata transmission volume
Core Design Contradiction:
Loss of informationVSQuantity of substance

Solution Approach 1:

Multimedia content is pre-stored in a database before communication occurs. When a robocall is initiated, the system retrieves and streams the pre-prepared content rather than generating or transmitting large amounts of data in real-time. This preliminary preparation reduces the data transmission burden during actual communication.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

A database server acts as an intermediary between the communication system and multimedia content. Instead of directly transmitting large video files through the communication channel, the system uses the database as a buffer and streaming source, managing data flow and reducing network burden while delivering complete multimedia content.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS8649773B2System and apparatus to support clipped video tone on televisions, personal computers, and handheld devices
Publication Date: 2014.02.11 CISCO TECHNOLOGY INC
  • US8649773B2 patent drawing
  • US8649773B2 patent drawing
  • US8649773B2 patent drawing

AI summary

Media content communication may be provided. First, an incoming communication may be received at a subscriber device. A determination whether multimedia content is associated with the incoming communication may then be made. The multimedia content may be associated with, for example, a caller, and may be played back as a video tone indicating a communication originating from the caller. The multimedia content may also be delivered with the incoming communication, retrieved by the subscriber device, and played back upon acceptance of the incoming communication or stored for later retrieval upon denial of the incoming communication.