View-Only Command Center Mode for Continuous Data Center Monitoring

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Solution Overview

Problem

Current data center management consoles often log out users after inactivity, disrupting continuous monitoring and alert notification access, and lack efficient mechanisms for providing subset access to designated users, which can prolong issue remediation times and impact service quality.

Innovation Solution

A method and system for entering a data center management mode that allows selective access to subsets of information, creating a monitoring console instance, and enabling designated users to access it, even during periods of inactivity, to facilitate continuous monitoring and rapid issue remediation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If users are logged out after inactivity to maintain security, then security is improved, but continuous monitoring access is disrupted

Engineering Contradiction:
ImprovesecurityVSAvoidmonitoring access interruption
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system segments access rights by creating two distinct modes: command center mode with full access for administrators, and view-only mode for designated users. This segmentation allows different users to have different session management policies, enabling continuous monitoring access for view-only users while maintaining security for administrative functions.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The view-only monitoring console instance acts as an intermediary between the data center management system and designated users. This intermediary provides continuous read-only access to monitoring data without requiring administrative credentials, thereby maintaining security while eliminating logout interruptions for monitoring purposes.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of information

If full access is provided to all users for monitoring, then monitoring completeness is improved, but system complexity and access control difficulty increase

Engineering Contradiction:
Improvemonitoring information completenessVSAvoidaccess control mechanism
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The system divides information access into two segments: full access for administrators in command center mode, and selective subset access for designated users in view-only mode. This segmentation reduces access control complexity for regular users while maintaining information completeness for administrators who need it.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

Different quality levels of access are provided to different user groups: administrators receive full-quality access to all monitoring and management functions, while designated users receive reduced-quality view-only access to specific monitoring subsets. This local quality differentiation simplifies the overall access control mechanism.

Inventive Principle:
Principle #3Local quality

3Measurement precision

If administrators manually manage each user's access to monitoring data, then access control precision is improved, but time consumption and operational complexity increase

Engineering Contradiction:
Improveaccess control precisionVSAvoidaccess setup time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system enables self-service access control by allowing administrators to designate users for view-only mode without manually configuring individual access permissions. The system automatically creates appropriate access profiles and monitoring console instances, maintaining precision in access control while eliminating time-consuming manual setup.

Inventive Principle:
Principle #25Self-service

4Ease of operation

If view-only mode is implemented for designated users, then ease of access is improved, but system complexity increases

Engineering Contradiction:
Improveuser access easeVSAvoidconsole instance management
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The view-only monitoring console instance serves multiple functions: it provides continuous monitoring access, eliminates logout interruptions, and simplifies user interaction with monitoring data. This multi-functionality justifies the added complexity by delivering comprehensive benefits in a single integrated solution.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS11996996B2System for view-only command center mode
Publication Date: 2024.05.28 DELL PROD LP
  • US11996996B2 patent drawing
  • US11996996B2 patent drawing
  • US11996996B2 patent drawing

AI summary

A system, method, and computer-readable medium for performing a data center monitoring and management operation. The data center monitoring and management operation includes: entering a data center management mode, the data center management mode enabling a data center administrator user to selectively provide access to a subset of information available for use by the administrator user; determining whether to provide a designated user access to the subset of information; creating a monitoring console instance, the monitoring console instance providing the designated user access to the subset of information; and, enabling the designated user to access the monitoring console instance.