Unified Chat Room for VIP Message Extraction and Merging

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Solution Overview

Problem

Conventional instant message services and commercial messengers face challenges in systematically managing and searching through large volumes of chat messages, particularly in separating and organizing messages from specific individuals, such as VIP customers, leading to inefficiencies in message management and retrieval.

Innovation Solution

A method and terminal that extracts and combines messages from a specific person designated by the user, providing a unified chat room for message management, which includes setting clients as VIPs, filtering messages, and displaying them in chronological order with additional information like content, reception time, and message attributes, allowing for efficient message organization and retrieval.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of time

If users manually check messages from specific persons across multiple chat rooms, then message retrieval is possible, but time consumption and operational complexity increase

Engineering Contradiction:

Improvetime to check messagesVSAvoidease of message retrieval

Core Design Contradiction:

Loss of timeVSEase of operation

Solution Approach 1:

The patent merges messages from multiple chat rooms and communication channels into a single unified chat room. The server collects messages from various sources (instant messaging, email, project comments) and presents them together in one interface, allowing users to view all messages from a specific person without manually navigating through multiple chat rooms.

Inventive Principle:

Principle #5Merging (Combining)

Solution Approach 2:

The system extracts and filters messages from a specific person out of the overall message stream. By identifying the target person and selectively extracting their messages from multiple sources, the system presents only relevant messages to the user, saving time and effort.

Inventive Principle:

Principle #2Taking out (Extraction)

2Loss of information

If all chat messages are displayed together, then complete message history is available, but systematic management and searchability deteriorate

Engineering Contradiction:

Improvemessage completenessVSAvoidsearchability of messages

Core Design Contradiction:

Loss of informationVSDifficulty of detecting and measuring

Solution Approach 1:

The patent segments messages by sender identity within the unified chat room. Messages are organized and grouped according to the specific person they come from, allowing systematic management while maintaining completeness. This segmentation enables easy identification and search of messages from particular individuals without losing any message data.

Inventive Principle:

Principle #1Segmentation

3Adaptability or versatility

If multiple message formats (chat, email, project comments) are integrated, then comprehensive message management is achieved, but system complexity increases

Engineering Contradiction:

Improvemessage format compatibilityVSAvoidsystem complexity

Core Design Contradiction:

Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The server is designed with multi-functionality to handle various message formats including instant messaging, email, and project comments. It universally processes and standardizes these different formats into a unified structure that can be displayed consistently in the combined chat room, achieving comprehensive message management without requiring separate systems for each format.

Inventive Principle:

Principle #6Universality (Multi-functionality)

Data Source

PatentUS11336607B2Managing multiple forms of messages in a messaging application

Publication Date: 2022.05.17 NHN CORP

AI summary

Provided is a method of providing a function of managing a VIP message. The method includes transmitting and receiving messages from a plurality of clients; setting at least one of the plurality of clients to a specific person; extracting messages transmitted by a specific person among the transmitted and received messages as VIP messages; combining the extracted VIP messages; and providing the combined VIP messages through a combined chat room.