Virtual Address System for Secure E-commerce Logistics
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
E-commerce companies face challenges in finding reliable couriers that can provide secure and confidential shipping services, protecting customer information from leakage and misuse, which affects customer trust and sales.
Innovation Solution
A system generates a unique number linked to a user's actual address, using biometric verification and encryption to ensure secure data storage and transmission, allowing customers to shop without revealing personal information, while ensuring confidentiality and compliance with legal requirements.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If customer personal information is collected and stored for identification and service purposes, then service quality and customer identification are improved, but information security and customer trust deteriorate due to potential data leakage and misuse
Solution Approach 1:
The patent introduces a virtual address as an intermediary between the customer and the courier service. Instead of directly sharing real personal addresses, the system uses virtual addresses that act as a buffer, allowing service delivery while protecting the customer's actual location information from potential leakage or misuse by couriers or third parties.
Solution Approach 2:
The patent creates a copy of the address information in the form of a virtual address that functions similarly to the real address for delivery purposes, but does not contain the actual sensitive personal information. This copy enables service operations while the original sensitive data remains protected.
2Measurement precision
If full personal information is provided for courier services, then delivery accuracy and customer identification are improved, but customer privacy and trust deteriorate due to exposure of sensitive data
Solution Approach 1:
The virtual address serves as an intermediary that contains sufficient information for accurate delivery (street name, building number, etc.) while omitting or encrypting the most sensitive personal identifiers. This allows delivery precision to be maintained without requiring full exposure of personal information.
Solution Approach 2:
The address information is segmented into different levels of sensitivity. The virtual address contains the necessary delivery-specific segments (location details) while separating out the highly sensitive personal identification segments, allowing selective sharing of information based on need.
3Productivity
If customer data is stored on company servers for service management, then service efficiency and customer support are improved, but data breach risks and customer confidence deteriorate
Solution Approach 1:
The system stores and manages virtual addresses on company servers rather than real personal addresses. This intermediary data structure enables efficient service management, tracking, and communication while reducing the security risks associated with storing highly sensitive personal information, as virtual addresses are less valuable if leaked.
Data Source
AI summary
The invention relates to a system that issues a unique number to refer to the actual address with a processor that links the unique number with the actual address or group of addresses, wherein each actual address includes addresses with geographic basis, which include pair of latitude and longitude and at least street, postal address of buildings in addition to the relational data that determines the relations between different persons and identified address to the financial addresses. The unique numbers automatic linking mechanism include in each of them at least part of one actual address and name of the person linked to the actual address. The unique numbers are used to facilitate linking the actual address on geographical basis at least: street, postal address, and pair of latitude and longitude.