Virtual Assistant Guest Mode for Conference Privacy Control
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Solution Overview
Problem
Virtual assistants in conferences may expose user privacy by sharing personal information and fail to accommodate private discussions among participants.
Innovation Solution
Implementing a guest mode for virtual assistants in conferences that prevents sharing of personal information and allows differentiated actions based on user profiles, with options for private mode activation and conference profile personalization.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a virtual assistant is added to a conference to provide assistance and information, then the functionality and user experience are improved, but user privacy is compromised due to sharing of personal information
Solution Approach 1:
The virtual assistant dynamically adjusts its information sharing behavior based on the detected mode (conference mode vs. personal mode). In conference mode, the virtual assistant withholds personal information while still providing conference-related assistance, whereas in personal mode it provides full access to user data. This dynamic adaptation resolves the contradiction by making the system flexible rather than static.
Solution Approach 2:
The system changes the parameter of information accessibility based on the operational mode. When in conference mode, the virtual assistant modifies its response parameters to exclude personal information while maintaining service functionality. This parameter change allows the system to serve dual purposes without permanently compromising privacy.
2Loss of information
If a virtual assistant provides personalized responses by accessing user profile data, then the response quality and personalization are improved, but the ability to facilitate private discussions is reduced
Solution Approach 1:
The virtual assistant segments its information access and response generation into different modes. In conference mode, it segments out access to personal user profile data while maintaining access to conference-related information. This segmentation allows personalized conference assistance without exposing private user information to other participants.
Solution Approach 2:
The system introduces a mode indicator as an intermediary that mediates between the user's personal information and the conference participants. When in conference mode, this intermediary blocks access to personal data while allowing conference-related queries to be processed, thus facilitating private discussions while maintaining information quality for conference purposes.
3Ease of operation
If the virtual assistant provides detailed information about user conflicts and personal data, then the helpfulness and completeness of responses are improved, but the appropriateness and privacy protection in group settings deteriorate
Solution Approach 1:
The virtual assistant dynamically adjusts its level of detail in responses based on the detected mode. In conference mode, it provides helpful conference-related information while dynamically withholding personal details that would be socially inappropriate. In personal mode, it provides full detailed responses. This dynamic adjustment maintains helpfulness while ensuring social appropriateness in group settings.
Data Source
AI summary
Systems and methods are provided for enabling the protection of user privacy when adding a virtual assistant to a conference. A conference is initiated between a first computing device and at least a second computing device and a virtual assistant is added to the conference. At the virtual assistant, it is identified that the virtual assistant is in the conference and a guest mode is activated in response. A query is received at the virtual assistant and based on the query and the guest mode, an action is identified. The identified action is performed via the virtual assistant.