Virtual Assistant Hands-Free Notification Summaries

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Solution Overview

Problem

Existing voice command and IVR systems are limited in scope and cannot handle natural language inputs effectively, failing to provide full access to device features in hands-free contexts, which can compromise user safety and usability.

Innovation Solution

A virtual assistant system that automatically detects hands-free contexts and adapts its user interface to provide speech-based input and output, allowing users to interact without visual or manual input, using natural language processing to understand user intent and control device functions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If voice command systems are used for hands-free operation, then user safety is improved, but the system scope is limited and cannot handle natural language inputs effectively

Engineering Contradiction:
Improveuser safetyVSAvoidsystem scope
Core Design Contradiction:
ReliabilityVSAdaptability or versatility

Solution Approach 1:

The patent replaces traditional mechanical voice command recognition systems with an intelligent virtual assistant that uses natural language processing. This substitution enables the system to understand and process natural language inputs effectively while maintaining hands-free operation capabilities, thus resolving the contradiction between user safety and system versatility.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The patent changes the operational parameters of the voice system from rigid predefined commands to flexible natural language processing. This parameter change allows the system to adapt to various input types and contexts while maintaining hands-free operation, thereby improving both adaptability and user safety simultaneously.

Inventive Principle:
Principle #35Parameter changes

2Ease of operation

If visual output interfaces are provided, then full access to device features is improved, but user safety deteriorates due to distraction in hands-free contexts

Engineering Contradiction:
Improveaccess to device featuresVSAvoiduser safety
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The patent extracts the essential information from visual interfaces and presents it through auditory output. The virtual assistant converts visual information into speech, allowing users to access device features and receive information without needing to look at the screen, thus maintaining safety while preserving ease of operation.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent introduces the virtual assistant as an intermediary that translates between visual device outputs and auditory user consumption. This intermediary layer enables full access to device features through speech while eliminating the need for visual attention, resolving the contradiction between accessibility and safety.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Adaptability or versatility

If complex interactive systems are used, then device functionality is improved, but usability deteriorates in hands-free contexts due to interface complexity

Engineering Contradiction:
Improvedevice functionalityVSAvoidusability
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The patent implements a universal virtual assistant that can handle multiple device functions through a single natural language interface. This multi-functional approach allows users to access diverse device capabilities without navigating complex menus or interfaces, maintaining high functionality while improving ease of operation in hands-free contexts.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent creates a dynamic interaction system where the virtual assistant adapts its responses and interface based on the user's needs and context. This dynamic behavior simplifies complex interactions by providing context-aware, natural language-based guidance and control, resolving the contradiction between functionality and usability.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS10553209B2Systems and methods for hands-free notification summaries
Publication Date: 2020.02.04 APPLE INC
  • US10553209B2 patent drawing
  • US10553209B2 patent drawing
  • US10553209B2 patent drawing

AI summary

A method includes outputting an alert corresponding to an information item. In some implementations, the alert is a sound. In some implementations, the alert is ambiguous (e.g., the sound indicates several possible information items). The method further includes receiving a speech input after outputting the alert. The method further includes determining whether the speech input includes a request for information about the alert. The method further includes, in response to determining that the speech input includes a request for information about the alert, providing a first speech output including information about the alert.