Virtual Assistant for Safety Deposit Box Digital Access
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Solution Overview
Problem
Safety deposit boxes require physical presence for access and verification of contents, leading to inconvenience and potential security concerns for users.
Innovation Solution
A system that allows digital access to safety deposit boxes through image capture and recognition, using augmented reality to identify and annotate contents, enabling users to view locker contents remotely and securely without physical presence.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If physical access to safety deposit box is required, then security is maintained, but user convenience deteriorates
Solution Approach 1:
The patent creates a digital copy (photograph) of the safety deposit box contents and transmits it to the user's mobile device. This allows users to view contents remotely without physically accessing the box, thereby maintaining security while significantly improving convenience. The digital replica serves as a substitute for physical inspection.
2Measurement precision
If physical presence at branch is required, then verification of contents is ensured, but time consumption increases
Solution Approach 1:
The system captures a photograph of the safety deposit box contents in advance and makes it available to users before they need to visit the branch. This preliminary capture and transmission of visual information allows users to verify contents remotely, eliminating the need for special trips and significantly reducing time consumption while maintaining verification accuracy.
3Ease of operation
If digital access portal is implemented, then user convenience is improved, but system complexity increases
Solution Approach 1:
The system leverages the existing universal platform of mobile devices that users already possess. By utilizing standard mobile phone cameras, processors, and display capabilities, the system avoids requiring users to carry or learn specialized equipment. The bank's existing IT infrastructure and customer portals are extended with photo capture and transmission functionality, integrating seamlessly into the universal mobile computing ecosystem.
Data Source
AI summary
The innovation disclosed and claimed herein, in one aspect thereof, comprises systems and methods of providing digital access to safety deposit boxes. The systems and methods provide a portal to digitally access a locker by a user. The systems and methods receive a request to access the locker from the user and authenticate the user to provide access. The systems and methods receive a trigger to capture an image of the locker and capture an image of the interior of the locker. The systems and methods identify items within the locker using recognition algorithms; and associate the items with identified labels. The systems and methods annotate the captured image with the identified labels, wherein the annotations are overlaid onto the capture image to create an augmented reality image of the locker. The systems and methods send the image to the user on a user device associated with the user.