Virtual Assistant Trust Profile Authorization
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Solution Overview
Problem
Users often cannot attend to various requests due to being busy or unavailable, and existing systems lack the ability to efficiently and securely manage task requests from different contacts based on context and trust profiles.
Innovation Solution
A virtual assistant system that processes task requests by identifying trust profiles and context data to authorize access to automated systems, allowing it to fulfill requests on behalf of users, including accessing information, controlling devices, and managing permissions based on predefined rules and learned behaviors.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users manually handle task requests from contacts, then security and control are maintained, but users cannot respond promptly when busy or unavailable
Solution Approach 1:
A virtual assistant system acts as an intermediary between contacts and users. The virtual assistant receives task requests from contacts, evaluates trust profiles, determines appropriate automated systems for fulfillment, and executes tasks on behalf of users without requiring direct user intervention. This mediator approach maintains security through controlled authorization while enabling timely task completion even when users are unavailable.
2Productivity
If the system automatically fulfills task requests without user intervention, then response efficiency improves, but security control and user authorization may be compromised
Solution Approach 1:
The system performs preliminary actions by pre-configuring trust profiles for different contacts and establishing authorization rules before task requests arrive. When a task request is received, the virtual assistant consults these pre-established trust profiles to determine whether automatic fulfillment is authorized, eliminating the need for real-time user intervention while maintaining security through pre-approved authorization frameworks.
3Reliability
If the system implements comprehensive trust profile verification and context analysis, then security and appropriate authorization are ensured, but system complexity increases
Solution Approach 1:
The authorization system is segmented into distinct functional modules: trust profile management, context data analysis, automated system identification, and task fulfillment execution. Each module handles a specific aspect of the authorization process, making the overall complex system manageable through modular design. Trust profiles are segmented by contact relationships, and context factors are segmented into discrete evaluable elements.
4Reliability
If users must be available to respond to all task requests, then security control is maintained, but user productivity and availability are reduced
Solution Approach 1:
The system enables self-service task fulfillment where the virtual assistant autonomously handles task requests based on pre-configured trust profiles and authorization rules. The system serves itself by automatically evaluating incoming requests against established criteria, determining appropriate automated systems, and executing tasks without requiring user availability. This maintains control oversight through pre-established security frameworks while significantly improving productivity by eliminating the need for continuous user availability.
Data Source
AI summary
A processing system including at least one processor may receive a task request for a user from a requesting party, identify a trust profile for the requesting party, identify a first automated system to access to fulfill the task request, determine whether the trust profile for the requesting party permits an access to the first automated system, and fulfill the task request via the first automated system when it is determined that the trust profile for the requesting party permits the access to the first automated system.