Touchless Visitor Management via Virtual Badge Credentials
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Solution Overview
Problem
Legacy visitor management systems require physical registration forms and badges, which are cumbersome and lack touchless access solutions, especially in environments where users prefer contactless transactions and mobile device usage.
Innovation Solution
A system that utilizes a mobile or wearable client device to obtain a virtual badge credential after identity verification, allowing users to complete registration forms and access physical resources via a virtual badge that can be displayed on their device, and provides expiring links for downloading access control credentials, enabling touchless access to facilities and networks.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If physical visitor registration forms and badges are used, then visitor management is achieved, but the system becomes cumbersome and requires physical contact
Solution Approach 1:
The patent replaces physical badges with virtual badge credentials stored on visitors' personal mobile devices. The virtual badge is a digital copy of the access credential that can be displayed on the device screen or used via NFC/RFID capabilities, eliminating the need for physical plastic badges while maintaining the same access control functionality.
Solution Approach 2:
The patent substitutes the mechanical physical badge system with an electronic/digital system. Instead of physically distributing and collecting plastic badges, the system uses electronic credential delivery through mobile devices, with access control readers communicating wirelessly via NFC or RFID to verify credentials and grant access.
2Ease of operation
If physical badges are distributed to visitors, then access control is provided, but touchless access solutions are lacking
Solution Approach 1:
The patent replaces the mechanical contact-based badge presentation with wireless communication technologies. Visitors can tap their mobile devices near access control readers using NFC (Near Field Communication) or RFID (Radio Frequency Identification) to authenticate and gain access without physical contact, maintaining security while enabling touchless operation.
3Productivity
If enterprise-provided devices are used for registration, then visitor data collection is achieved, but visitors must use non-personal devices
Solution Approach 1:
The patent enables visitors to use their own personal mobile devices for the entire registration and access process. Visitors independently complete registration forms, receive their virtual badge credentials, and use their personal devices for access control throughout their visit, eliminating the need for enterprise-provided devices and improving convenience while maintaining registration efficiency.
Applied Scientific Principles
This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.
Function Achieved in This Case
Facilitates efficient and secure touchless visitor management by allowing users to register and access facilities using their own devices, reducing the need for physical badges and forms, while enhancing security through identity verification and network access control.
Implementation Method 1
Visitors might be expected to present the visitor badge to an access reader, which communicates with the badge using radio-frequency identification (RFID) technology or other localized wireless communication standards
Data Source
AI summary
Disclosed are various approaches for providing touchless visitor management. A visitor can complete a visitor registration process using a client device of the visitor and obtain a virtual badge credential to a visitor's device. A physical access control system credential as well as a visitor badge can also be obtained to the visitor's device.