Interactive Virtual Banking Environment with Voice Input
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Solution Overview
Problem
Current online banking systems are limiting for users, as they lack personal feedback and interaction, are not mobile-friendly, and require keyboard input, making remote banking experiences frustrating and incomplete.
Innovation Solution
A computer-implemented interactive virtual banking method that generates a three-dimensional holographic banking environment with voice input capabilities, allowing users to perform banking tasks through visual and audio interactions, including voice commands, providing a realistic and interactive experience.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If online banking is used, then banking tasks can be performed remotely, but the experience is limiting and lacks personal feedback
Solution Approach 1:
The patent introduces a virtual teller as an intermediary between the user and the banking system. This virtual teller provides personalized interaction and feedback, bridging the gap between remote online banking and personal service. The virtual teller can guide users through transactions, provide explanations, and offer assistance, thereby enhancing the interaction quality while maintaining remote accessibility.
Solution Approach 2:
The system implements feedback mechanisms where the virtual teller provides real-time responses to user actions, confirms transactions, and offers guidance. This feedback loop addresses the limitation of online banking by providing personal feedback, making users feel supported and informed throughout the banking process.
2Measurement precision
If keyboard input is required, then precise data entry is possible, but mobile devices and non-traditional computing devices are limited
Solution Approach 1:
The patent makes the banking system universal by supporting multiple input methods including voice commands, touch interface, and keyboard input. This multi-functionality allows the system to adapt to different devices such as mobile phones, tablets, and traditional computers, thereby improving device compatibility while maintaining data entry accuracy through various input modalities.
Solution Approach 2:
The system replaces the mechanical keyboard input system with voice recognition and touch-based interfaces. This substitution allows users to interact with the banking system using speech or touch gestures, eliminating the need for physical keyboards and enabling access from mobile devices and other non-traditional computing devices.
3Productivity
If traditional online banking interface is used, then banking tasks can be performed, but the experience is frustrating and incomplete
Solution Approach 1:
The patent transforms the static online banking interface into a dynamic virtual environment with a virtual teller that can adapt its behavior based on user needs. The interface becomes more responsive and flexible, providing guidance, explanations, and assistance dynamically during transactions, thereby improving ease of operation while maintaining productivity.
Solution Approach 2:
The system creates a virtual copy of a physical bank branch environment, complete with virtual tellers and interactive elements. This virtual replication provides users with an immersive and intuitive banking experience that feels more natural and complete than traditional online interfaces, reducing frustration and improving overall user experience quality.
Data Source
AI summary
Embodiments of the invention are directed to a computer-implemented interactive virtual banking system and method for connecting a user environment with a banking environment for facilitating banking transactions. The system may include a computer memory storing a plurality of banking application programs and an interactive virtual environment generator for generating an interactive virtual banking environment, the environment including visual and audio components. The system may additionally include a user input sensing mechanism for accepting and interpreting user voice input received in the interactive virtual banking environment and computer processing components for accessing the stored banking application programs and executing the stored banking programs within the generated interactive virtual banking environment enabling the user to perform banking tasks through voice input to the interactive virtual banking environment.