Virtual Contact Mediator for Anonymous Online Order Processing
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Solution Overview
Problem
In conventional electronic transactions, user personal information such as name and telephone number is leaked to third parties during online ordering, compromising privacy.
Innovation Solution
A method and apparatus for processing user information that allows users to select which information to anonymize, generating virtual contact and appellation information for use in orders, ensuring that only anonymous information is shared with third parties, while enabling successful delivery through call forwarding mechanisms.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If user personal information is provided directly to third parties for delivery, then delivery information completeness is improved, but user privacy protection deteriorates
Solution Approach 1:
The patent introduces virtual contact information and virtual appellation as intermediary elements between user real information and third-party delivery services. The virtual contact information acts as a mediator that allows delivery personnel to contact users without exposing real phone numbers, while the virtual appellation serves as a mediator for identity verification without revealing real names. This intermediary mechanism resolves the contradiction by enabling complete delivery information flow while protecting user privacy.
Solution Approach 2:
The patent creates virtual copies of user contact information and appellation data that functionally replicate the original information for delivery purposes. These virtual copies include virtual phone numbers that can receive calls and messages, and virtual appellations that can be used for identification. The copying principle allows the delivery system to operate with complete information while the original sensitive data remains protected from exposure to third parties.
2Object-affected harmful factors
If anonymous information is used for delivery, then user privacy protection is improved, but communication reliability with third parties deteriorates
Solution Approach 1:
The patent implements feedback mechanisms through the virtual contact information system that enable reliable two-way communication between delivery services and users while maintaining anonymity. The virtual phone number system provides feedback loops for delivery confirmation, contact verification, and coordination without exposing real user information. This feedback mechanism ensures communication reliability is maintained even with anonymous information.
Solution Approach 2:
The virtual appellation and virtual contact information serve as intermediary elements that maintain communication reliability between anonymous users and third-party delivery services. These intermediaries enable verification, coordination, and confirmation processes to function effectively while preserving user anonymity. The mediator mechanism ensures that anonymous information can still support reliable communication workflows.
Data Source
AI summary
A computer-implemented method for processing user information provided in online ordering, includes receiving an instruction to perform an anonymous process on user information selected from the provided user information; performing, in response to the instruction, an anonymous process on the selected user information, to obtain anonymous information corresponding to the selected user information; and generating an order containing the anonymous information.